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Frequent flyer
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>	Procedures and Regulations
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>	Enroll
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If you are a Member
	> Check your Statement and Balance
	> Update your Personal Information
	> Request your PIN
	> Print Card
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>	Table of Routes - Miles & Awards
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>	Offers
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>	Notices
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We invite you to enroll in the LÍDER CLUB Frequent Flyer Program of Lloyd Aereo Boliviano. The enrollment should reflect that the member agrees with the terms and conditions of the Program:

TERMS AND CONDITIONS

The LÍDER CLUB Program operates within the parameters established by the guidelines listed below:

a)Any person over 12 years of age who flies on our International and/or Domestic routes can participate in the LIDER CLUB Program.
b)Each LIDER CLUB member will have their individual account to accumulate mileage and awards. This account will be non-transferable, and mileage transfers from one account into another are not permitted.
c)All routes visited by LAB accumulate mileage according to the charts shown by the program and regulated by IATA.
d)This new system will enable us to provide you with better, faster and more efficient service.  This will allow for automatic crediting of miles for the segments flown simply by presenting the Member card when you book your flight, receive your ticket, or while at an airport counter.  Boarding passes are no longer the only valid document for accumulating miles.  Non-compliance with the above paragraph is the sole decision of the member, which can result in failure to credit mileage for the segment flown.
e)Should any unforeseen problem with the automatic registration occur, flights not included, can be redeemed upon submittal of a written request by the member, along with the original documentation required by the program.  The time limit is three months after the date the flight was effected.
f)In cases of transfer to other airlines, authorized by LAB, the mileage corresponding to the LAB route will be recognized, upon presentation of the other airline's boarding pass and the LAB flight coupon also.
g)The LIDER CLUB partner, may benefit with Prize Ticket to:

* Relatives in first degree: husband / wife and children of cardholder.
  * Relatives in second degree: parents, brothers and sisters of cardholder.

** Upon presentation of Birth Certificate photocopy **

h)The awards will consist of class upgrades, on one-way (OW) and round-trip (RT) tickets according to the award chart.
i)Due to fare stipulations, a junior LIDER CLUB member will only be able to reward another junior member.
j)The LIDER CLUB programs considers a member to be “active” if he/she maintains a flying frequency for a period of 2 years.
k)Upon a third year of inactivity of flying frequency, the program will consider the  member to be inactive, and, therefore, will revoke his/her membership.
l)According to the flying frequency, identification badges will be issued to program members to identify member categories.
The improper use of an ID card issued to a member will result in the immediate removal and cancellation of such credentials.
m)Members should immediately notify LAB of any loss of membership cards.  Upon payment of a $5.00 replacement charge and before the arrival of the new card, the member should request a provisional card at LAB offices.  The passenger can then be identified for the proper crediting of mileage. 
n)LIDER CLUB cannot be liable for any theft or loss of a membership card if the member fails to notify the theft or loss.
o)The information provided by a member in the registration document will be used only for Program purposes.
p)LLOYD AEREO BOLIVIANO  reserves the right to make modifications to the terms and conditions of the Program as deemed necessary, such as clarifying the program's expiration.

Where to Request your Líder Award.

Awards will be processed at LAB offices in Bolivia and at the designated stations where LAB operates.

Requested Documents:

To request an award each Member must present the valid Membership Card and ID Card.

Granting of Awards:

Award retrieval must be in person.  Any exception can be modified and delivery to a third person needs to be presented in written.  A signed request by the CLUB member must include the name of the person who will receive the award.  The name and appropriate documentation must also accompany the recipient in written.

Ticket Awards.

For issuing a ticket award there is a net charge of:

SOUTH AMERICAN ROUTES				$us. 30
Routes outside South America			$us. 50
Routes in Bolivia issued outside Bolivia 	$us. 10
Routes in Bolivia				Bs.  50

These charges are without taxes, the payment of taxes established by law will be paid by the member of Líder Club Program.

Once the ticket award has been issued, under no circumstance will the cost be subject to refund.

However, the corresponding miles may once again be credited to the members account, provided that the validity is still standing and ticket was not used partially.

Validity of the Ticket Award and Months of use.

The duration of validity of tickets issued as awards is one year commencing on the date of issue.

During the high season with holidays like carnival (from the Friday before this holiday to the Friday after this holiday), holidays like good Friday/ Easter (from the Wednesday previous this holiday to the Monday after this holiday), reward "Lider Club" tickets will be eligible, between these dates, to a positive space if and with a proper confirmed reservation and integration of refund mileage established by the "Lider club program".
The "Lider Club" member must make his/her reservation with 15 days of anticipation, meaning, at least 15 days prior to the travel date.

The issue of an "open" - award ticket is not allowed.

The issued award ticket is not negotiable.  LAB reserves the right to confiscate awards in the event of any irregularity.

The ticket cannot be combined along with other promotions, discount or special offers. No LAB award ticket may be used in combination with any other company other than LAB.

Change of Route and Change of the Beneficiary’s Name on an Award Ticket.

There will be a penalty charge for  route changes:
US$. 50	  for South American routes, 
US$. 100  for routes outside of South America and;
BS.  80   for Domestic Routes.

The name on an award ticket may be changed upon payment of:
US$. 50	  for South American routes, 
US$. 100  for routes outside  South America and 
BS.  80   for tickets on Domestic Routes.
These charges do not include taxes.

In both cases, the validity of the award ticket will be the same as that of the original ticket, that is, the issue date of the first award ticket will be maintained.

In any event the taxes need to be paid in their entirety by the member.


You may subscribe should you are in agreement with the terms and conditions of the Program