Last Revised Wednesday, August 6, 2014.

The Audible Service Conditions of Use

THE AUDIBLE SERVICE

Audible Limited and its affiliates (�Audible�) are pleased to offer a service that permits users to discover, purchase, receive and play digital spoken word audio entertainment (�Audible Content�) through Audible's websites, including audible.co.uk, and its applications for mobile devices (collectively, the �Audible Service�). If you use the Audible Service, you accept these conditions of use (�Conditions of Use�). Please read them carefully. In addition to the Conditions of Use, you will also be subject to (1) the Audible Purchase Terms & Conditions, which govern any purchase you make through the Audible Service, (2) the Audible Plan Terms, which govern your enrollment in any Audible membership plan, and (3) any other policies, guidelines, terms and agreements posted on, or otherwise made available to you through, the Audible Service (collectively, the �Terms�). If these Conditions of Use contradict such Terms, the Terms will control.

PRIVACY

Please review our Privacy Notice">Privacy Notice, which also governs your visit to Audible.co.uk, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you use the Audible Service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on or through the Audible Service. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

COPYRIGHT

All content included in or made available through the Audible Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and Audible Content, is the property of Audible or its content suppliers and protected by United Kingdom and international copyright laws. The compilation of all content accessible through the Audible Service is the exclusive property of Audible and protected by United Kingdom and international copyright and database right laws.

TRADEMARKS

Audible, audible.com, audible.co.uk, AudibleListener, AudibleManager, AudibleReady, Audible Studios and other graphics, logos, page headers, button icons, scripts, and service names included in or made available through the Audible Service are trademarks or registered trademarks of Audible in the European Union and other jurisdictions. Audible's trademarks and trade dress may not be used in connection with any product or service that is not Audible's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Audible. You may not use any Audible logo or other proprietary graphic or trademark as part of a hyperlink without express written permission from Audible. All other trademarks not owned by Audible that appear in the Audible Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Audible.

PATENTS

One or more patents owned by Audible apply to this Site and to the features and services accessible via the Site. Portions of this Site operate under license of one or more patents. Click here">Click here to see a non-exhaustive list of applicable Audible patents and applicable licensed patents.

LICENSE AND ACCESS

Subject to your compliance with these Conditions of Use and your payment of any applicable fees, Audible or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Audible Service. Additional license terms may be found in the Terms. This license does not include any resale or commercial use of the Audible Service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Audible Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

All rights not expressly granted to you in these Conditions of Use or any applicable Terms are reserved and retained by Audible or its licensors, suppliers, publishers, rightsholders, or other content providers. Neither the Audible Service nor any part of it may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Audible. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Audible without express written consent. You may not use any meta tags or any other "hidden text" utilizing Audible's name or trademarks without the express written consent of Audible. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of audible.co.uk so long as the link does not portray Audible, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Audible logo or other proprietary graphic or trademark as part of the link without express written permission.

You may not misuse the Audible Service. You may use the Audible Service only as permitted by law. The licenses granted by Audible terminate if you do not comply with these Conditions of Use or any applicable Terms.

YOUR ACCOUNT

As a registered user of the Audible Service, you may receive or establish one or more passwords and accounts ("Audible Account"). If you open a new Audible Account and you have an account with Amazon.com or Amazon.co.uk using the same email address, your account information from your Amazon account will be used to establish your account at Audible. If you register a Kindle tablet device and do not already have an Audible Account, you will automatically be assigned an Audible Account using your Amazon credentials. If you use the Audible Service, you are responsible for maintaining the confidentiality of your Audible Account(s) and for restricting access to your computer(s) or device(s), and you agree to accept responsibility for all activities that occur under any of your Audible Accounts. Audible does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the Audible Service only with the involvement of a parent or guardian. Audible reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

We may permit visitors to post reviews, comments, photos, and other content; send messages and other communications; and submit suggestions, ideas, comments, questions, or other information. You agree that any content you contribute and any communications you send using means we provide will not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a message or other content. We reserve the right (but not the obligation) to remove or edit such content, but we do not regularly review posted content.

If you do post content or submit any material to us, and unless we indicate otherwise, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Audible and its sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Audible for all claims resulting from content you supply. We reserve the right (but not the obligation) to monitor and edit or remove any activity or content. Audible takes no responsibility and assumes no liability for any content posted by you or any third party.

COPYRIGHT COMPLAINTS

Audible respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.

PRODUCT DESCRIPTIONS

Audible attempts to be as accurate as possible. However, Audible does not warrant that product descriptions or content available through the Audible Service is accurate, complete, reliable, current, or error-free.

AUDIBLE SOFTWARE TERMS

In addition to these Conditions of Use, the terms found here apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with the Audible Service (the "Audible Software").

OTHER BUSINESSES

We may offer content from parties other than Audible and may permit parties other than Audible to provide services or sell products through the Audible Service. We may also provide links through the Audible Service to the websites of affiliated companies and certain other businesses. We are a distributor, not a publisher, of any materials we offer from third parties and are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals, the content we obtain from them or the content of their websites. Audible does not assume any responsibility or liability for the actions, product, and content of any third parties. You should carefully review their privacy statements and other conditions of use.

REMOVAL OF AUDIBLE CONTENT OR OTHER MATERIALS

We reserve the right to remove or disable access to any Audible Content or any other materials posted to or otherwise displayed through the Audible Service, including any Audible Content that violates or otherwise allegedly infringes on the copyright or other intellectual property, proprietary, or other rights of any person, company or other entity. We will not be liable for the removal of or disabling of access to any Audible Content or materials.

TERMINATION

Your right to use the Audible Service will automatically terminate if you violate these Conditions of Use or any other Terms. In case of such termination, we may terminate your access to the Audible Service without notice and you will not receive a full or partial refund of any fees already paid. Our failure to insist upon or enforce your strict compliance with the Conditions of Use or any other Terms will not constitute a waiver of any of our rights.

TERMINATION OF AUDIBLE SERVICE

Our business may change over time and we reserve the right to modify the Audible Service. We also reserve the right to suspend or discontinue the Audible Service or your use of the Audible Service, in whole or in part, at any time with or without notice and without liability to you. In the event that we exercise such right, you may be entitled to a full or partial refund, in our sole discretion, if you are a member of an Audible Plan (as defined in the Audible Plan Terms) or with respect to any purchase you've made.

LOSSES

Audible will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the Audible Service, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the Audible Service or when a contract for the sale of goods by us to you was formed. Audible does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty or caused by our gross negligence or wilful misconduct.

APPLICABLE LAW AND DISPUTES

By using the Audible Service, you agree that these conditions are governed by and construed in accordance with the laws of England and Wales, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our Terms. We reserve the right to make changes to the Audible Service, these Conditions of Use and any Terms at any time. Your continued use of the Audible Service following any changes will indicate your acceptance of such changes. If you do not agree to a change, you must immediately stop using the Audible Service. If any Terms or these Conditions of Use are deemed invalid, void, or for any reason unenforceable, that condition or term shall be deemed severable and shall not affect the validity and enforceability of any remaining condition or term.

DEFAMATION CLAIMS

Because Audible lists thousands of products for sale on the Audible Service and hosts many thousands of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, Audible operates on a "notice and takedown" basis. If you believe that any content on, or advertised for sale on, the Audible Service contains a defamatory statement, please notify us immediately by following our Notice and Procedure for Notifying of Defamatory Content. Once this procedure has been followed, Audible will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.

Audible Purchase Terms and Conditions

Any user may purchase Audible Content on an "A La Carte" basis. Audible members also may purchase content using membership credits in accordance with the terms set forth in the Audible Plan Terms. By making a purchase through the Audible Service you agree to be bound by these Audible Purchase Terms and Conditions.

Purchases of Audible Content

1. Audible Content License. When you purchase Audible Content, Audible grants you a limited, revocable, non-exclusive, non-transferable license to download or stream such Audible Content to your computer and/or other device(s) solely for your personal, non-commercial use. You agree to not otherwise copy, reproduce, distribute or use the Audible Content other than as expressly set forth herein. You will not sell, transfer, lease, modify, distribute or publicly perform the Audible Content in any manner and you will not exploit it commercially. You agree to not modify, reverse engineer, decompile or disassemble the Audible Content, or otherwise tamper with the Audible Content or create any derivative works therefrom.
2. Pricing. With respect to all A La Carte purchases, except where noted otherwise, any list price displayed represents the full retail price listed on the Audible Content itself, as determined by Audible, or as suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. Prices are subject to change at any time in Audible's sole discretion. Audible cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we may at our discretion cancel your order.
3. Delivery of Audible Content. All Audible Content you purchased will be delivered to your Audible Account.
4. Risk of Loss. Once we have made Audible Content available to you, you will bear the risk of loss for completing any download of Audible Content after purchase and for any loss of Audible Content you have downloaded, including any loss due to a file corruption or a device or hard drive crash. Purchased Audible Content will generally continue to be available in your Audible Account but may become unavailable due to possible content provider licensing restrictions or other reasons, and Audible will not be liable to you if Audible Content becomes unavailable for further download. You will not receive a full or partial refund of any fees already paid in such situations. Accordingly, we encourage you to download Audible Content promptly after purchase and to make a back-up copy. If you are unable to complete a download after having reviewed our online help resources, please contact Audible customer service.
5. Payments. You must have a valid payment instrument, such as a credit card or other permitted payment method, on file in your Audible Account in order to use the Audible service. If you are using your Amazon account to access the Audible Service, your default payment instrument will be the default payment instrument you use for purchases from Amazon. If you want to designate a different payment instrument, you must change your authorized payment instrument information online at the "My Account" section of the Audible Service.
6. Payments. You may cancel your order for purchase of Audible Content within 14 days from the date of your purchase for a full refund by contacting Customer Care, unless you have started to download, stream, or listen to the Audible Content. Once you start to download, stream or listen to the Audible Content, you cannot cancel your order, and you will not receive a full or partial refund for your order. By placing an order to purchase Audible Content, you acknowledge and agree to this.
7. Subscriptions. Any user may purchase subscriptions to recurring content such as newspapers and magazines on a monthly basis or other recurring basis depending on the recurrence of the content ("Subscriptions"). If you purchase a Subscription, you will be charged the full price of the Subscription at the beginning of the Subscription term. Subscriptions may be purchased on an A La Carte basis or by members with credits. With respect to any Subscriptions purchased on an A La Carte basis, if you cancel your Subscription within 14 days, you will be entitled to a full refund. After 14 days, you may be entitled to a refund before the initial term has expired depending upon whether there is a shorter Subscription available for the relevant Audible Content. You will be obligated to pay based upon the Subscription term length closest to the number of months your Subscription was active. For example, if you signed up for a 12 month Subscription and wish to cancel after 5 months, then: (A) if a 6 month Subscription term is available, you would be charged for a 6 month Subscription and refunded the difference between the 12 month and 6 month Subscriptions, or (B) if only a 12 month term is available, you would be charged for the 12 month Subscription.

Audible Terms and Conditions for Gift and Promotional Codes and Vouchers

Gift Audiobooks, Gift Certificates, Gift Memberships and Promotional Claim Codes are subject to the following additional Terms and Conditions. By purchasing any Gift Audiobook, Gift Certificate or Gift Membership, or by redeeming a Promotional Claim Code, you agree to be bound by these Terms and Conditions.

1. Term and Uses. Audiobooks purchased as gifts ("Gift Audiobooks") will be presented to the recipient in the form of a claim code redeemable for the Gift Audiobook. Gift Audiobooks must be redeemed at www.audible.co.uk or its mobile store ("audible. co.uk" or the "Site") and may be used only for the applicable audiobook given. Claim codes for Gift Audiobooks do not expire and are not subject to any dormancy fee or other fees for non-use. If the recipient already has the Gift Audiobook in his or her My Library or the Gift Audiobook is not available in the recipient's country, at the time the recipient redeems the claim code for a Gift Audiobook, the recipient will receive a credit good towards the purchase of a different audiobook of equivalent value on audible.co.uk. If the Gift Audiobook has a value of more than one credit, the recipient will receive the number of credits equal to the Gift Audiobook's value. Credits given to the recipient in exchange for the claim code for a Gift Audiobook do not expire and are subject to the Audible Purchase Terms and Conditions. Recipients must have or open an Audible account to redeem a claim code for a Gift Audiobook. Audible may, in its discretion, advise the purchaser when the claim code for a Gift Audiobook has been redeemed by the recipient in the purchaser's "Account Details" section of the Site.
2. Limitations.
   1. Redemption codes for Gift Audiobooks may not be redeemed at audible.com, audible.de, audible.fr or any other website operated by Audible, Inc., its affiliates, or any other person or entity, except as indicated by these Terms and Conditions.
   2. Redemption codes for Gift Audiobooks cannot be exchanged for other Gift Audiobooks, Gift Cards or Gift Memberships.
   3. Redemption codes for Gift Audiobooks cannot be resold, transferred for value, redeemed for cash or applied to any other Audible account, except where required by law.

1. Term and Uses. Gift certificates ("Gift Certificates") will be presented to the recipient in the form of a redemption code or in the form of a physical card containing a redemption code. Gift Certificates have no expiration date and are not subject to any dormancy fee or other fees for non-use. Gift Certificates must be redeemed at audible.co.uk and may be used towards A La Carte purchases of audio content only. From time to time, Audible may allow you to redeem Gift Certificates for other products and services, in Audible's discretion. The full amount of any purchase will be deducted from the Gift Certificate balance, up to the total funds available on the Gift Certificate. If a purchase made with a Gift Certificate exceeds the amount of the Gift Certificate, the balance must be paid by another payment method accepted on the Audible Service. Gift Certificate recipients must have or open an Audible account to redeem a Gift Certificate. To view Gift Certificate balances, Gift Certificate holders should visit the "Account Details" section of their Audible account on the Site. If a Gift Certificate purchaser has an Audible account, Audible may, in its discretion, advise the purchaser when the Gift Certificate has been redeemed by the recipient in the purchaser's "Account Details" section on the Site.
2. Limitations.
   1. Gift certificates may not be redeemed for the purchase of products at audible.com, audible.de, audible.fr or any other website operated by Audible, Inc., its affiliates, or any other person or entity, except as indicated by these Terms and Conditions.
   2. Gift Certificates cannot be used to purchase other Gift Certificates, Gift Audiobooks, Gift Memberships, or Promotional Codes (each as defined below).
   3. Gift Certificates cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other Audible account, except where required by law. Unused Gift Certificate balances in an Audible account may not be transferred.

1. Term and Uses. Memberships purchased as gifts ("Gift Memberships") will be presented to the recipient in the form of a redemption code redeemable for the Gift Membership. Redemption codes for Gift Memberships must be redeemed at audible.co.uk and may be used only for Audible memberships. Prior to being redeemed by a recipient, redemption codes for Gift Memberships do not expire and are not subject to any dormancy fee or other fees for non-use. Once redeemed, Gift Memberships expire at the end of the applicable membership term. For example, if the Gift Membership is a three month membership, the Gift Membership will expire three months from the date the recipient redeems the membership. Gift Membership recipients must have or open an Audible account to redeem the Gift Membership. To view Gift Membership balances and status, gift members should visit the "Account Details" section of their Audible account on the Site. If a Gift Membership purchaser has an Audible account, Audible may, in its discretion, advise the purchaser when the Gift Membership has been redeemed by the recipient in the purchaser's "Account Details" section on the Site.
2. Limitations.
   1. Redemption codes for Gift Memberships may not be redeemed for memberships at audible.com, audible.de, audible.fr or any other website operated by Audible, Inc., its affiliates, or any other person or entity, except as indicated by these Terms and Conditions..
   2. Redemption codes for Gift Memberships cannot be used to purchase other Gift Memberships, Gift Audiobooks, Gift Certificates or Promotional Codes.
   3. Redemption Codes for Gift Memberships cannot be resold, transferred for value, redeemed for cash or applied to any other Audible account, except where required by law. Unused Gift Membership balances in an Audible account may not be transferred.
3. Applicability of Audible Plan Terms. The Audible Plan Terms appliy to Gift Memberships and is hereby incorporated into these Terms and Conditions. The terms and conditions of a Gift Membership are the same as those of Audible's other membership plans, with the following exceptions:
   1. After a Gift Membership ends, any unused credits included in the Gift Membership that are not used during the Gift Membership period do not roll-over, unless the member joins a regular Audible membership plan prior to the expiration of the Gift Membership. Only gift membership credits that have accrued as of the date the gift member joins a regular Audible membership will roll-over. If a gift member joins a regular Audible membership prior to the end of the Gift Membership period, any credits included in the Gift Membership that have not have yet accrued will not roll-over.
   2. Gift Memberships may be cancelled by calling 0800 496 2455 or +44 (0) 203 356 6218 (International). Unused balances and credits on Gift Memberships will expire upon cancellation.

1. Term and Uses. Promotional claim codes ("Promotional Codes") are for promotional use only and are void where prohibited by law. Promotional Codes must be redeemed at audible.co.uk. Promotional Codes expire as indicated on the terms transmitted with the Promotional Code. If redeemed for an audiobook credit, the credit may expire after a certain period of time, as indicated on the terms transmitted with the Promotional Code. Promotional Codes may be subject to additional terms and condition presented with the Promotional Code. Promotional Codes recipients must have or open an Audible account to redeem Promotional Codes.
2. Limitations.
   1. Promotional Codes may not be redeemed at audible.com, audible.de, audible.fr or any other website operated by Audible, Inc., its affiliates, or any other person or entity, except as indicated by these Terms and Conditions.
   2. Promotional Codes cannot be used to purchase other Promotional Codes, Gift Audiobooks, Gift Certificates or Gift Memberships.
   3. Promotional Codes cannot be resold, transferred for value, redeemed for cash or applied to any other Audible account, except where required by law. Unused Promotional Codes in an Audible account may not be transferred.

1. Term and Uses. From time to time, Audible may, in its sole discretion, give rewards in the form of vouchers to existing Audible account holders ("Vouchers"). Vouchers may only be redeemed at audible.co.uk and are redeemable for Audible content only. Audible will deposit a Voucher directly into the account holder's account and will send the recipient an email stating that the Voucher is available. When the recipient makes a purchase on the Site without using membership or other credits, Vouchers will be the first payment method used towards the purchase amount. The full amount of any purchase will be deducted from the Voucher amount, up to the total funds available. If a purchase made with a Voucher exceeds the amount of the Voucher, the balance will be automatically charged to the credit card Audible has on file for the account holder. Vouchers expire as indicated on the terms transmitted in the notification e-mail. The value of a Voucher will be determined by Audible in its sole discretion.
2. Limitations.
   1. Vouchers may not be redeemed for the purchase of Audible content at audible.com, audible.de, audible.fr or any other website operated by Audible, Inc., its affiliates, or any other person or entity, except as indicated by these Terms and Conditions.
   2. Vouchers cannot be used to purchase Gift Audiobooks, Gift Certificates, Gift Memberships, or Promotional Codes.
   3. Vouchers cannot be resold, transferred for value, redeemed for cash or applied to any other account, except where required by law. Unused Voucher balances in an Audible account may not be transferred.

1. Losses. audible.co.uk will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the Site, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the Site or when a contract for the sale of goods by us to you was formed. audible.co.uk does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty or caused by our gross negligence or willful misconduct.
2. Fraud. Audible will have the right to close customer accounts and bill alternative forms of payment if a fraudulently obtained Gift Audiobook, Gift Certificate, Gift Membership, Promotional Code or Voucher is redeemed and/or used to make purchases on the Site.
3. Resale. Resale of a Gift Audiobook, Gift Certificate, Gift Membership, Promotional Code or Voucher or use for unauthorized advertising, marketing, sweepstakes or other promotional purposes is strictly prohibited.
4. Other. Gift Audiobooks, Gift Certificates, Gift Memberships, Promotional Codes, and Vouchers and their use on the Site are subject to the Site's Conditions of Use, available at www.audible.co.uk/terms, and Privacy Notice, available at www.audible.co.uk/privacy. Audible reserves the right to change these Terms and Conditions from time to time in its discretion. Generally, changes to these Terms and Conditions will apply to products issued after the date the changes take effect, as indicated at the top of these Terms and Conditions; however, changes to comply with applicable law may apply retroactively to products issued before such date. Gift Audiobooks, Gift Certificates, Gift Memberships, Promotional Codes, and Vouchers are subject to verification. For any questions concerning your Gift Audiobook, Gift Certificate, Gift Membership, Promotional Code, or Coupon Voucher please call 0800 496 2455 or +44(0)203 356 6218 International or visit audible.co.uk.

Audible Plan Terms

Audible offers various membership plans ("Audible Plans") for using and paying for the Audible Service. Audible Plans are subject to the terms below and those disclosed through the Audible Service. Membership in an Audible Plan is nontransferable.

1. Audible Membership Plans. Audible Membership Plans are automatically renewable on a monthly or yearly basis, depending on the plan, until terminated by you or us in accordance with these Audible Plan Terms. Audible will charge your default payment instrument the applicable membership fee on your renewal date. If your default payment method is declined for any reason, Audible may charge any payment instrument on file with your Amazon account.
   1. Number of Audiobooks. The 1 Book Monthly, 2 Book Monthly, 12 Book Annual, and 24 Book Annual Plans are generally the same except that the number of Credits (defined below) that members receive under certain plans is greater.
   2. Annual or Monthly. Each of these membership plans is available either on a monthly or annual basis. Audible will charge the applicable monthly or yearly fee for such membership plan on the member's monthly or yearly renewal date, depending on which plan the member selects. Annual members will receive the entire year's credits at the start of their membership and upon any renewal. Monthly members will receive the applicable amount of credits each month.
   3. Rollover Members are allowed to rollover a certain number of unused Credits ("Rollover").
      1. Monthly Memberships. 1 Book Monthly members may rollover up to 6 unused Credits to the next month of membership and 2 Book Monthly members may rollover up to 12 unused Credits to the next month of membership. If in any given month a monthly member has more than the permitted number of Rollover Credits, the additional unused credits will automatically expire.
      2. Annual Memberships. 12 Book Annual members may rollover up to 6 unused Credits to the next year of membership and 24 Book Annual members may rollover up to 12 unused Credits to the next year of membership. If in any given renewal date a member has more than the permitted number of Rollover Credits, the additional unused credits will automatically expire.
2. Committed Membership Plans. Certain members may receive a gift for joining in exchange for their commitment to remain a member for the period of time specified at the time of enrollment. Members who sign up to a committed membership plan and receive the gift benefit will have 14 days to cancel their membership plan, however, we will only issue them a full refund for membership fees if they have not used any Credits or used the gift benefit during those 14 days. If they have redeemed Credits or used the gift benefit within 14 days of signing up for a membership, we may withhold from their refund the value of the redeemed Credit(s) and the value of the used gift benefit. After 14 days, members will not receive a full or partial refund for any membership fees already paid and will not be able to cancel the plan prior to the expiration of the initial term of the plan. By signing up for a Committed Membership Plan, you acknowledge and agree to this.
3. Trial Offers. Audible may, in its sole discretion, make available free or paid trial offers for a monthly or annual membership plan, the terms of which will be more fully explained on the Audible Service (a "Trial Offer"). You must have a valid payment instrument, such as a credit card or other permitted payment method, on file in your Audible Account in order to initiate a Trial Offer. Audible may request a temporary authorization from the financial institution issuing your credit card or other payment instrument in order to confirm the validity of the credit card or other payment instrument to verify your eligibility to participate in any Trial Offer. Any Credits issued in connection with a Trial Offer or Audible Content purchased with such Credits are issued and provided subject to such verification and may be revoked by Audible in the event that such verification fails. Upon expiration of the trial, you will automatically be joined into the related membership plan and Audible will charge your default payment instrument the relevant monthly fee or annual fee, as applicable. If your default payment method is declined for any reason, Audible may charge any payment instrument on file with your Amazon account. YOU MUST CANCEL YOUR MEMBERSHIP PRIOR TO THE END OF THE TRIAL OFFER TO AVOID CHARGES. Trial Offers are limited to one per household.
4. Credits. Audible Plan members receive credits that may be used to purchase Audible Content on the Audible Service ("Credits"). Credits may only be used to purchase Audible Content. If you purchase Audible Content in excess of the number of available Credits under your Audible Plan, your default payment instrument will be billed the price for the applicable Audible Content. Credits include Membership Credits, Rollover Credits, and Complimentary Credits, as described below. Credits are nontransferable. Credits that do not rollover, expire in accordance with their terms.
   • Membership Credits. Membership credits are Credits that members receive on a monthly or annual basis.
   • Rollover Credits All members are permitted a certain number of Rollover Credits, as described above.
   • Complimentary Credits. Complimentary Credits are Credits that Audible gives Audible Plan members and non-members through goodwill, member anniversaries, no-risk listen opportunities, or in other situations, in each case, as determined by Audible in its sole discretion. Complimentary Credits are credited to a member's Audible Account. Complimentary Credits expire in accordance with their terms. You must have an Audible Account in order to receive Complimentary Credits.
5. Audible Plan Prices. Prices of Audible Plans are subject to change at any time. Prices of Committed Membership Plans are not subject to change during the initial commitment period.
6. Upgrading or Downgrading a Plan. You may upgrade your Audible Plan on the Audible Service. You may also, subject to any minimum term commitment that may apply, downgrade your Audible Plan online or by contacting Audible customer care. Such Audible Account changes will be effective as of the date of your request and your membership will become subject to the new plan you selected. Audible Plans may be upgraded or downgraded as follows:
   • Audible Membership Plans.
     • Upgrades. 1 Book Members can upgrade to 2 Book Membership Plans and monthly members can upgrade to annual plans. Any available Credits, including any Rollover Credits, that a 1 Book Member has accumulated will be transferred to the new upgraded plan in accordance with the rules for the new membership plan. Upon any upgrade, Audible will charge your default payment instrument the pro-rated additional fee for the 2 Book Membership Plan. If your default payment instrument is declined for any reason, Audible may charge any payment instrument on file with your Amazon account. 24 Book Annual Members cannot upgrade to another Audible Plan.
     • Downgrades. 1 Book Monthly Plan Members cannot downgrade to any other membership plan. All other members can downgrade to the 1 Book Monthly Plan. Any available Credits, including any Rollover Credits, will be transferred to the new downgraded membership plan, in accordance with the rules for such new membership plan.
   • Committed Membership Plans. If you joined a Committed Membership Plan, you may only upgrade or downgrade to another Audible Plan once the term for your current Committed Membership Plan expires. After the expiration of the Commitment Period, members will automatically become a regular member, depending on the plan they chose, and may upgrade or downgrade their plan, as set forth in these Audible Plan Terms.
7. Cancellation of Audible Plans.
   • If you are in a Trial Offer period you may cancel your membership at any time during the Trial Offer period by visiting your Account Details page or contacting Customer Care and you will not be charged any fees. After your Trial Offer period is over, you can cancel at any time by visiting your Account Details page or contacting Customer Care, but you will not receive a full or partial refund of any membership fees already paid. Upon cancellation, all of your available Credits, other than Gift Credits or Complimentary Credits will expire. By signing up for a Trial Offer, you acknowledge and agree to this.
   • If your membership did not begin with a Trial Offer, you have 14 days to cancel your membership plan, however, we will only issue you a full refund of any membership fees if you have not redeemed any Credits. If you have redeemed Credits within 14 days of signing up for a membership, we may withhold from your refund the value of the redeemed Credit(s). You may cancel by contacting Customer Care. After you have been a member for 14 days, unless you are a member of a Committed Plan, you may cancel at any time by visiting your Account Details page or contacting Customer Care, but you will not receive a full or partial refund of any membership fees already paid. Upon cancellation, all of your available Credits, other than Gift Credits or Complimentary Credits will expire. By signing up for a membership, you acknowledge and agree to this.
   • Customer Care may be contacted 7 days a week, 24 hours a day at Available 7 days a week, 24 hours a day by phone: 0800 496 2455 (UK Free Phone) or + 44 (0) 203 356 6218 (International). Or you can email: customercare@audible.co.uk, at any time.

Notice And Procedure For Making Claims Of Copyright Infringement

Consistent with the Copyright, Designs and Patents Act 1988, if you believe that your copyrighted materials have been copied in a way that constitutes copyright infringement, please provide Audible's designated agent the written information specified below. Please note that this procedure is exclusively for notifying Audible that your copyrighted material has been infringed.

1. A description of the copyrighted work that you claim has been infringed upon;
2. A description of where the material that you claim is infringing is located on the Audible Service;
3. Your address, telephone number, and e-mail address;
4. A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
5. A statement of truth made by you declaring that the above information in your notice is accurate and true and that you are the copyright owner or authorised to act on the copyright owner's behalf and that your statement can be used in any court proceedings that may arise out of or relating to the infringing material; and
6. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.

Audible's designated agent for notice of claims of copyright infringement on the Audible Service can be reached as follows:

Copyright Agent
Audible, Inc. Legal Department
One Washington Park, 16th Floor
Newark, NJ 07102 USA
phone: (973) 820-0686
e-mail: copyright@audible.com

NOTE: THE ABOVE CONTACT INFORMATION IS PROVIDED EXCLUSIVELY FOR NOTIFYING AUDIBLE THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED. ALL OTHER INQUIRIES, (E.G., REQUESTS FOR TECHNICAL ASSISTANCE OR CUSTOMER SERVICE, REPORTS OF EMAIL ABUSE, AND PIRACY REPORTS), WILL NOT RECEIVE A RESPONSE THROUGH THIS PROCESS AND SHOULD BE DIRECTED TO OUR CUSTOMER CARE GROUP VIA EMAIL TO customercare@audible.co.uk OR BY PHONE TO 0800 496 2455 or +44(0)203 356 6218.

Notice And Procedure For Notifying Audible Of Defamatory Content

If you believe that any content on, or advertised for sale on, the Site contains a defamatory statement, please notify us immediately by copying the Notice to Audible of Defamatory Content below into your word processor program, complete it in accordance with the instructions set out in the Notice and send a printed signed copy to: Defamation Notices, Audible, Inc., Legal Department, 1 Washington Park, 16th Floor, Newark, NJ 07102, USA. Please note that this procedure is exclusively for notifying Audible of Defamatory content on or advertised for sale on the audible.co.uk Site. Please provide your address, telephone number, and e-mail address when sending the notice to us.

Important Warning: giving false, misleading or inaccurate information in the Notice to Audible of Defamatory Content may result in civil and criminal liability.

Notice to Audible of Defamatory Content in the matter of www.audible.co.uk

STATEMENT

I, [please set out your full name] of [please give your postal address], [please state your occupation], say as follows:

1. I refer to the website www.audible.co.uk ("the website"). I make this statement in support of my giving Audible notice that, via the website, it is causing or contributing to the publication of a defamatory statement.
2. The defamatory words (delete whichever paragraph is not applicable):
   1. appear in an audiobook being sold by Audible via the website entitled [please state the audiobook name and its author]. The defamatory words appear around the [please state approximate location(s) where you consider there are defamatory words] minute mark.

   OR

   2. appear on the website at [please cut and paste the address of the relevant Web page from the website where the defamatory words appear].
3. The words that I consider to be defamatory are [please repeat the exact words you are complaining about].
4. These words are defamatory because [please state why you consider the words are defamatory].
5. The defamatory words are untrue because [please explain why the words complained of are untrue and what you believe the true position is].
6. I understand that this statement may be used in any court proceedings that may arise out of or relating to the defamatory words which I have complained about.

Statement of Truth

I declare the facts stated above to be true.

Signed:

Dated:

Additional Software Terms

• Use of the Audible Software. You may use Audible Software solely for the purposes of enabling you to use and enjoy the Audible Service as provided by Audible, and as permitted by the Conditions of Use, these Additional Software Terms and any applicable Terms. You may not incorporate any portion of the Audible Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Audible Software or otherwise assign any rights to the Audible Software in whole or in part. You may not use the Audible Software for any illegal purpose. We may cease providing any Audible Software and we may terminate your right to use any Audible Software at any time. Your rights to use the Audible Software will automatically terminate without notice from us if you fail to comply with any of these Additional Software Terms, the Conditions of Use or any applicable Terms. Additional third party terms contained within or distributed with certain Audible Software that are specifically identified in related documentation may apply to that Audible Software and will govern the use of such software in the event of a conflict with the Conditions of Use or these Additional Software Terms. All software used in the Audible Service is the property of Audible or its software suppliers and protected by United Kingdom and international copyright and authors' rights laws.
• Use of Third Party Services. When you use the Audible Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of such third party services may be subject to the separate policies, terms of use, and fees of such third parties.
• No Reverse Engineering. You may not, and you will not encourage, assist or authorize any other person to modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Audible Software, whether in whole or in part, or create any derivative works from or of the Audible Software.
• Updates. In order to keep the Audible Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.

Great Listen Guarantee Terms and Conditions

Terms and Conditions: Audible's �Great Listen Guarantee� is a beta program available to certain members in good standing. A member who is not fully satisfied with his or her listening experience may return such book for a full refund within 365 days of purchase. Free books are not eligible for this program. Books purchased with credits will be refunded with credits. Books purchased with money will be refunded with money. Books purchased using a combination of money and a coupon or promotional code will be refunded with money and a reactivation of the coupon or promotional code used. Audible reserves the right in its sole discretion to limit the number of refunds allowed by each member, including, but not limited to, in cases where Audible suspects abuse of the program. Audible may change these terms and conditions or may cancel the program with respect to any or all participants at any time. Void where prohibited.

Audible.co.uk Privacy Notice

Last updated: May 4, 2011

Audible.co.uk knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of Audible.co.uk. By visiting Audible.co.uk, you are accepting and consenting to the practices described in this Privacy Notice.

Any personal information provided to or gathered by Audible.co.uk is controlled Audible Ltd of Colet Court, 100 Hammersmith Road, London W6 7JP, United Kingdom .

As a subsidiary of Amazon.com, Inc., Audible, Inc. and its controlled EU subsidiaries are participants in the Safe Harbour programme developed by the US Department of Commerce and the European Union. Amazon has certified that they adhere to the Safe Harbour Privacy Principles agreed upon by the US and the EU. For more information about the Safe Harbour and to view these Audible Group companies' certification, visit the U.S. Department of Commerce's Safe Harbour website. If you would like to learn more about the Audible Safe Harbour programme, please send an e-mail to safeharbor@amazon.com.

What Personal Information About Customers Does Audible.co.uk Gather?

The information we learn from customers helps us personalise and continually improve your shopping experience at Audible.co.uk. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather

1. Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. See below for examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our stores, and communicating with you.
2. Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies" and we obtain certain types of information when your Web browser accesses Audible.co.uk or advertisements and other content served by or on behalf of Audible.co.uk on other Web sites. See below for examples of the information we receive.
3. E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Audible.co.uk if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Contact Preferences.
4. Information from Other Sources: We might receive information about you from other sources and add it to our account information. See below for examples of the information we receive.

What About Cookies?

1. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to store items in your Shopping Basket between visits.

2. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. However, because cookies allow you to take advantage of some of Audible.co.uk's essential features, we recommend that you leave them turned on.

   If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Does Audible.co.uk Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. Audible.co.uk share customer information only as described below, with Audible Inc. and with Audible Inc.'s parent company Amazon.com, Inc. and the subsidiaries which Amazon.com, Inc., controls controls and that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

1. Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.
2. Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the event that Audible, Inc., or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
3. Protection of Audible.co.uk and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Audible.co.uk, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.

4. With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

   Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the applicable laws on data protection.

How Secure Is Information About Me?

1. We work to protect the security of your credit card information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
2. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
3. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
4. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What About Third-Party Advertisers and Links to Other Websites?

Our site may include third-party advertising and links to other Web sites. We do not provide any personally identifiable customer information to these third-party Web sites.

These third-party websites, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") advertisements directly to your browser. They may automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these third-party Web sites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.

What Information Can I Access?

Audible.co.uk gives you access to a broad range of information about your account and your interactions with Audible.co.uk for the limited purpose of viewing and, in certain cases, updating that information. See below for some examples. This list will change as our website evolves.

What Choices Do I Have?

1. As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Audible.co.uk features as special sales and promotions, Customer Reviews or Recommendations. You can add or update certain information on pages such as those referenced in the "Which Information Can I Access?" section. When you update information, we usually keep a copy of the previous version for our records.
2. If you do not want to receive e-mail or other mail from us, please adjust your Contact Preferences. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Audible.co.uk and orders placed with Audible.co.uk, and it is your responsibility to review them for changes.)
3. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. However, because cookies allow you to take advantage of some of Audible.co.uk's essential features, we recommend that you leave them turned on. These essential features include access to your membership plan, your credits, My Library and personalised recommendations.

Are Children Allowed to Use Audible.co.uk?

Audible.co.uk does not sell products to children. We sell children's products for purchase by adults. If you are under 18, you may use Audible.co.uk only with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit Audible.co.uk, your visit and any dispute over privacy is subject to this Privacy Notice and to our Conditions of Use, including limitations on damages, resolution of disputes, and choice of law. If you have any concern about privacy at Audible.co.uk, please Contact Us with a thorough description, and we will try to resolve the issue for you. Our business changes constantly, and our Privacy Notice and our Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account from 4^thMay 2011 or prior to that date if you agree to the Privacy Notice upon transitioning your sign-in credentials to Amazon or in any other way. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of Information Collected

Information You Give Us

Automatic Information

Information From Other Sources

Information You Can Access