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Returns Support Centre
  • Start a return
    Return, replace, or exchange items you ordered
    return-items
  • Return a gift
    Return or replace gifts
    return-gift
  • View return status
    Print return labels and check the status of your recent returns
    return-items
Returns are easy
Did you know…
Can't return an item? Sell or Trade-In the item
Sell your item for cash to other Amazon customers (no listing fees for individual seller, set your own price, pay only when your item sells)
sell-your-stuff
Trade-in your items for an Amazon.co.uk Gift Card
 trade-your-stuff

Now you can leave packaging feedback.
Help us improve Amazon and product packaging by leaving feedback for items that you’ve ordered from Amazon.co.uk

leave-packaging-feedback
For detailed information on returns and policy see our Returns policy
Frequently Asked Questions

What can I return?
You may return most new, unopened items sold and fulfilled by Amazon.co.uk within 30 days of delivery for a full refund.
Learn more about Return Policy

When will I get my refund?
Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return
Learn more about Refund policy

Does Amazon offer replacements or exchanges?
Yes, we do. If you received a damaged or defective item, we’ll send you a replacement of the same item. If you’d like to exchange an item for something else, you can exchange for a different size or colour or for an item in your Basket. Just click on “Return Items” on the left and follow the instructions.
Learn more about Exchanges & Replacements