Customer Reviews

Official Xbox One Chat Headset (Xbox One)

I bought this for my son for his Xbox 1. Unfortunately this is the second set of headphones that have not lasted very long. There seems to be a problem with this product, so be careful.

Love the xbox one so far, big fan. However, upon purchasing an Xbox one I received a device which closely resembled a moderately adequate communication device that I purchased for my xbox 360, the standard mic. Yes it was flimsy, it had its flaws, but did the job - for me anyway. How Microsoft can promote such a communication-friendly product and produce an even worse piece of crap headset than the last one is beyond frustrating.

After finally working out how to get the bloody thing to fit on my head with tolerable comfort, without the desire to launch it across the room (after which I'm sure it will have disintegrated entirely), i then hoped to be able to communicate clearly with my pal. But could I f***. Literally ... Are Microsoft studying the Nokia 3210 for performance tips or something? Don't even get me started on the price, we're talking about the guys that initially wanted to take away being able to second hand sell your games, will be here for hours, so will steer clear of that.

Seriously though, don't waste your money, find a better valued device, I certainly will be. The fact that I got this for free with the Xbox one and still feel strongly enough to write a review about it should be enough for you.

I will stress again though that I am thoroughly enjoying the Console itself, they've done a good job there, loads of fun and once you get the hang of the layout, really easy to move around. Just don't understand how they can invest so much money into this product and make a worse headset

What even is the point in this thing? Microsoft might aswell give me a pigeon and train it to deliver my messages by mail as it would be more effective. This thing is too breakable, will snap easily. The microphone is taccy. Also the size is horrific for an anything bigger than a small head. I literally have to be eating the microphone to talk to my mates, no adjustment on length on that front! When your wearing it It feels like my ear is being mounted by some uncomfortable alien device. You feel like a complete melt wearing this thing. Only made worse by hearing your mate talking through what sounds like some 80's retro phone line. Considering they have millions to spend to spend and this is the best they come up with is laughable! You might aswell chuck your �30 on your phone contract and just ring your friends, would be better spent. Or invest in a pigeon, which ever you see fit. Wouldn't have this piece of garbage if Microsoft didn't stop the turtlebeach plug in. All one big scam really.

I got the same headset as part of my Xbox One package I purchased just after Christmas and after 2-3 months it broke. My mic would no longer pick up noise and with no visible damage, I had no clue.

I then purchased the same headset from Amazon in April, and as of today (29th July) it has broke. So, from my experience these headsets last 2-3 months for me, and I took care of it so its not a case of it breaking because of standing on it or anything, it just seems to stop working.

I have purchased another headset which I hope will be much more reliable, but I would not recommend buying this headset, and if you can, I would purchase something a bit more expensive. I have heard good things about the other Xbox One headset which is like a Turtle Beach headset.

Let me start by saying I am a huge Xbox fan. Had the original up to the Xbox One and there have been ups and downs. I look after all my purchases. I keep my receipts in every game box I own since 2003. I think I have an OCD. I look after my valuables.

This head set is not good at all. It is my second one and it did not last one month.

I believe their idea with the new piece at the bottom of the controller was so it wouldn't come off by accident during use. It is a NIGHTMARE to get off now. I feel I may do damage when I take it off.

The wiring at the bottom of the controller is extremely flimsy. If your console came with a headset, cherish those moments you have together, if not, same yourself some frustration and DO NOT BUY THIS HEADSET.

The audio is clear though :)

if i could give it a minus star i would it didn't work form the moment i took it out of the box i don't know if its a loose wire or i just got a dud headset but as it only cost 20 odd pound i couldn't be bothered going through the process of posting it back i will just put it down to experience and not buy another cheap headset

I had this for 2 months and it broke. The sound didn't come out of the speaker anymore, a few of my freinds also had this problem and to be honest it looks like its designed to break.

This is identical to the headset you get included with the console when you buy one new. It's a very simply one ear digital chat headset for voice communication only. It comes with a proprietary control box at the end of the cable which plugs directly into the base of the Xbox One controller, both the ability to adjust chat volume and indeed mute your microphone is included. The microphone arm swings both ways too meaning this can be worn on either side of your head and the speaker itself can be raised/lowered on the headband as well as pivoted so everyone will be able to get comfy.

It does a pretty good job for what it is although the headband is made from cheap plastic and feels like it could break through persistent use. Also the price does seem steep for what it is, aside from that if all you need is a headset for chat purposes...look no further!

Well, although obviously a lot of people have immediate issues with this mic, mine worked fine for about 11 months before breaking. I got my XB1 for Christmas last year and the headset has only just stopped working. Guys at Microsoft kindly replace them free of charge but that can take up to 3 weeks. Shouldn't really have to do this but never mind, let's hope 3rd party markets do a better quality headset in the near future (Plus 20 'quid is a lot to ask for a head set! But can't wait 3 weeks using the god awful Kinect mic to talk to my friends)

first one failed as part of the xbox 1 package, but amazon replaced foc with no quibble, so xbox 4 star amazon 5 star