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Returns Support Centre
  • New Returns
    Return or replace items from your purchased orders
    return-items
  • Gift Returns
    Return or replace items that you received as gifts
    return-gift
  • Your Returns
    Get the latest information on your current returns
    return-items
Returns are easy
Did you know…
Can't return an item? Sell or Trade-In the item
Sell your item for cash to other Amazon customers (no listing fees for individual seller, set your own price, pay only when your item sells)
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Trade-in your items for an Amazon.co.uk Gift Card
 trade-your-stuff

Now you can leave packaging feedback.
Help us improve Amazon and product packaging by leaving feedback for items that you�ve ordered from Amazon.co.uk

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For detailed information on returns and policy see our Returns policy
Frequently Asked Questions

What can I return?
You may return most new, unopened items sold and fulfilled by Amazon.co.uk within 30 days of delivery for a full refund.
Learn more about Return Policy

When will I get my refund?
Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return
Learn more about Refund policy

Does Amazon offer replacements or exchanges?
Yes, we do. If you received a damaged or defective item, we�ll send you a replacement of the same item. If you�d like to exchange an item for something else, you can exchange for a different size or colour or for an item in your Basket. Just click on �Return Items� on the left and follow the instructions.
Learn more about Exchanges & Replacements