Return Items You Ordered

You can return many items sold on Amazon.co.uk. When you return an item, you may see different return options depending on the Seller, item, or reason for return. To return an item you've ordered please

1. Go to the Online Returns Centre, and click Return items.
2. Find the order you want to return, and click Return an item from this order. If you don't see the order you're looking for, select another option from the See more menu, and then click Go.
3. Select the items you want to return.
4. Enter the quantity of items, select an option from the Reason for return menu, and then add any additional information in the Comments box.
5. To continue, do one of the following:
   • If the item was sold by Amazon.co.uk, select your return option.
   • If the item was sold by a Seller, click Submit for Approval.
   Note: Some Sellers may need to review your return request. After the Seller reviews the request, they'll provide a label or instructions on how to return your items. If you don't receive a response within two business days, you can submit an A-to-z Guarantee claim. For more information, go to A-to-z Safe Buying Guarantee Protection.
6. Select your preferred return method.
   Note: If you choose to return via Amazon Locker, you'll be prompted to select a Locker location at this time. For more information about returning an item to an Amazon Locker, go to Amazon Locker Returns.
7. Click Print all return labels to print the return authorisation and return label.
8. Put the return authorisation inside of your package and attach the label to the outside.