About One-Day Delivery in the UK

One-Day Delivery is offered as the default delivery option for Amazon Prime customers. If you're an Amazon Prime member and your order is eligible for One-Day delivery, there'll be no delivery charge for your order. This delivery option is automatically selected for Amazon Prime members. If you're not an Amazon Prime member you can choose to have your order delivered by One-Day delivery. Details of the cost will be provided before you complete your order.

If you're not an Amazon Prime member you'll be charged GBP 5.99 per delivery for Media items, GBP 3.95 for Clothing, Shoes and Bags items and GBP 7.99 per delivery for all other eligible items. In the case of mixed orders the higher per delivery rate will apply.

If you choose One-Day Delivery, your order will be dispatched with the intention that it's delivered one day after dispatch. Parcels going to residential addresses might be delivered on Sundays and some UK Bank Holidays. Weekends are excluded for orders that include alcohol. We use a range of carriers to provide out One-Day service and delivery time frames may vary by carrier but all deliveries will be attempted between the hours of 07:00 and 21:00. After placing your order you can check the delivery date of your order from Your Account.

Orders that are fulfilled by Amazon.co.uk and dispatched via a trackable method will have tracking information available in Your Account. Please check this information, if available, and read through the following options:

• If the tracking information indicates the package has been delivered, please check with your neighbours or family members. Packages are occasionally left with neighbours, a building manager, or are placed somewhere safe, such as your porch or garage.
• If the tracking information indicates the package is being returned to us, or if the address is incorrect, it may have been undeliverable.
• If your parcel doesn't arrive by the estimated delivery date please contact customer service.