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Item AvailabilityWhen In-Stock Items are DispatchedMeaning of Availability Estimates Reserving the Item for Your Order Purchase Limits Availability Estimate Definitions When In-Stock Items are dispatchedDispatch time depends on the delivery options you've chosen and how many items are on the order. Here are some specifics:
Meaning of Availability EstimatesThe availability estimate listed on each product detail page tells you if we have at least one of the items you wish to order in one of our fulfilment centres. If the item is not in stock, the availability estimate tells you how long we think it will take to get the item from our suppliers. Availability and Delivery EstimatesWhile an item's availability is calculated into your Estimated Delivery Date, the availability estimate is not how long it will take you to receive an item. Please see our Calculating Delivery Dates Help page for more information. Orders for Multiple ItemsOur availability estimates are for single-copy orders only. If you're ordering more than one of a single item, here are some factors that may influence dispatch time:
Reserving an Item for Your OrderPlacing an item in your shopping basket doesn't hold the item for you. An item is only reserved for your order after you click the Place your order button and receive e-mail confirmation that we've received your order. Popular items can sell out quickly. It's possible for you to see a message that an item is available on the product detail page, but discover it is sold out by the time you place your order. Purchase LimitsWe strive to provide customers with great prices, and sometimes that means we limit quantity to ensure that the majority of customers have an opportunity to order products that have very low prices or a limited supply. We may also adjust your quantity in checkout to reflect your recent purchases of a quantity-limited item. Availability Estimate DefinitionsHere's a list of availability estimates you may see while shopping on Amazon.co.uk. These estimates apply only to items sold and shipped by Amazon.co.uk. If the availability of an item changes after you place your order, we'll send you an e-mail.
Availability FAQsWhy did the delivery date change?Why didn't you send the items which are in stock? Could you send me a similar item which is in stock instead? If I change the delivery address or the delivery method of my order will the availability date change? Why did the delivery date change?As the availability and dispatch times listed on our website are estimates based on information we receive from our suppliers, this detail is subject to change and can add time to your order. We will keep you informed of any changes to your delivery date. Why didn't you send the items, which are in stock?We base this on the delivery preference you choose at checkout. If you select "Group my items into as few deliveries as possible”, we will send your items together when they are all in stock. If you wish to receive any items earlier, you can change your delivery preference to "Dispatch my items as they become available" (at extra cost). Instructions on how to change your delivery preference can be found here. Alternatively, simply cancel the item that is delaying your order and order it again separately. Could you send me a similar item that is in stock instead?As our system is not configured to process the exchange of items on order, we invite you instead to cancel items that have limited availability and to place a new order. If I change the delivery method or address of my order, will the availability date change?Making a change to your delivery address or the delivery method will not change the availability of your item, but it may affect the estimated delivery date. As long as your order has not entered the dispatch process, it is possible to make these changes. |
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