Games & Software Downloads

The Digital Games and Digital Software stores allow you to purchase and download games and software directly to your computer via the Internet.

Frequently Asked Questions

Where's my product key?

If your game or software requires a product/activation key, you can find it in Your Games and Software Library.

Can I download and install to multiple computers?

For games:You can install the game an unlimited number of times for personal use; however you must purchase additional copies of the game for friends or family separately. Each game manufacturer has a different policy on how many installations are allowed with each product key. If you run out of installations for the product key you originally purchased from Amazon, please contact Customer Service.

For software: Each software manufacturer has a different policy on how many installations are allowed. The end-user license agreement that comes with the software you purchased tells you how many installations and users are allowed with your purchase.

Can I return Games and Software downloads after purchase?

As indicated in the Games & Software Downloads Store Terms of Use, game and software downloads are non-returnable and non-refundable after purchase. If you need assistance with a purchase or download, go to Buy a Game or Software or contact Customer Service.