Returns & Refunds

Need to return an item?

Visit our Returns Centre

Returns	Refunds
Return Items You Ordered Return a Gift About Marketplace Returns & Refunds About Our Returns Policies	Check the Status of Your Refund About Refunds
Exchanges	Recycling
Exchange an Item About Exchanges and Replacements	Recycling Batteries Recycling Light Bulbs Recycling Electrical or Electronic Equipment (WEEE) Disposal of Waste Engine Oil Information

Frequently Asked Questions

What's Amazon.co.uk's returns policy?

Our return policies vary depending on the type of item you'd like to return. For more details about our policies, go to About Our Returns Policies. For the Kindle returns policies please see the Kindle Returns Policies page and for the Kindle Terms of Use please see the Kindle License Agreement and Terms of Use page.

How do I return an item?

Visit our Online Returns Centre to request the return. You'll be provided with a mailing label or instructions for your return. To learn more watch this video about returning items:

Return Your Item

I've returned my item. How soon will I receive my refund?

Depending on the refund option you chosen, refund time can vary. To learn more, details are outlined in the table here.

If you returned the item to Amazon at your own expense, and the return is the result of an Amazon error, you will be refunded your postage costs when we process the return.