Search Help:

Many customers want to know about:


Extended Christmas Returns Policy:
We've specially extended our returns period for the Christmas season. Items purchased from Amazon.co.uk and dispatched during the period from November 1, 2012 to December 31, 2012 inclusive may be returned at any time before midnight on January 31, 2013. Our returns policy will revert to the standard 30-day period for items purchased after December 31, 2012.

Please note that this doesn't apply to items sold and fulfilled by Sellers on Amazon Marketplace. For information about returns to Sellers please see our Arranging Marketplace Returns and Refunds help page.

Kindle Support


Kindle Family
Kindle Help and Tools

Kindle Help Videos

New MP3, Amazon Appstore or Cloud Drive customer?


MP3 logo
Amazon MP3 & Cloud Player Support
Setting up your 1-Click Payment Method
Downloading your Music

Appstore logo
Amazon Appstore Support
Setting Up Your 1-Click Payment Method
Troubleshooting

Cloud Drive logo
Cloud Drive Support
Cloud Drive Photo
Troubleshooting

Are you a new customer at Amazon.co.uk? Please read our New Customer's Guide.

Sellers: If you are a seller or wish to sell on Amazon.co.uk, see the Selling at Amazon.co.uk Marketplace Help pages.

Advantage Vendors: See the Advantage at Amazon Help pages.