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| Press or slide and hold the power button for 20 seconds. | Click the timer above to count the full 20 seconds. | After 6 to 8 seconds, the screen will go blank. This is normal. Continue to hold the power button. | After 20 seconds, release the power button. The charge indicator light will turn on after a few moments. For Kindle Fire, press the power button again. | If you have successfully restarted your Kindle, you'll see the start-up screen. |
How can I start reading on my new Kindle?
Let us guide you through four easy steps to start reading on your new Kindle right now.
Learn More: Getting Started on Kindle Paperwhite | Getting Started on Kindle Fire | Getting Started on Kindle Fire HD
How do I set up the Wi-Fi connection on my Kindle?
Kindle devices automatically detect nearby Wi-Fi networks and hotspots that broadcast their network name. When you visit a place that offers Wi-Fi access, such as your home or the Wi-Fi hotspot at your favourite cafe, you can set up a Wi-Fi network. At a hotel or café that requires a password? Simply enter the password and connect to the network.
Learn more: Wireless on Kindle Paperwhite | Wireless Connectivity on Your Kindle Fire
How do I return Kindle and Kindle Content?
For information on returning Kindles and Kindle content, please see our Kindle Return Policies Help page.
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Manage Your Kindle | Kindle Discussion Forum | Kindle Terms, Warranties & Notices | Publish on Kindle | Kindle Developer's Kit | Contact Kindle Support
