Amazon.co.uk Help: Amazon MP3 Downloads

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Amazon MP3 Downloads

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Amazon MP3 Music Downloads

The Amazon MP3 Store allows you to search our catalogue of millions of songs and download your selections directly to your mobile device or media player.

Getting Started

Shopping in the MP3 Store

Using the Downloader

Using Your Browser

Troubleshooting Downloads

MP3 Resources

Amazon MP3 Frequently Asked Questions

Where are my Amazon MP3 music downloads stored?

The location of your music depends on the applications you use and your operating system.

If you use the Amazon MP3 Downloader application: The default folder for Amazon MP3 Music Downloads is "Amazon MP3", which can be found in the "My Music" folder on Windows or in the "Music" folder on a Mac.

If you use iTunes or Windows Media Player: The Amazon MP3 Downloader will automatically import songs into your chosen media library. You can change this default behaviour in the Downloader's Preferences menu.

If you do not use the Downloader: Files are saved to your computer using your Web browser's default save location. Search for ".mp3" files on your computer or check your Web browser settings to determine the default location for saving downloaded files.

Learn more: Can't find my music | Managing Downloads | Locating Downloads.

Do I need to install the Amazon MP3 Downloader to buy music?

The Amazon MP3 Downloader is required for buying entire albums or queuing up multiple song purchases for download. If you buy an album and the Amazon MP3 Downloader is not installed on your system, you will be prompted to install the Amazon MP3 Downloader or cancel the purchase.
If you choose not to use the Amazon MP3 Downloader, you can buy and download individual songs only and must completely download each song you buy before buying another song.

Learn more: Downloading Your Music | Using the Downloader.

What does DRM-free mean?

Digital Rights Management or "DRM" commonly refers to software that is designed to control or limit how a file can be played, copied, downloaded, shared, or accessed. DRM-free means that the MP3 files you purchase from Amazon.co.uk do not contain any software that will restrict your use of the file.

Learn More: Media Formats.

Can I download another copy of my MP3 files after the initial purchase?

Your Amazon MP3 purchases can only be downloaded once. After you have successfully downloaded the file to your computer at the time of purchase, we recommend that you create a backup copy.
We are currently unable to replace any purchased files that you delete or lose due to a system or disk error. If you encounter a problem with an MP3 file immediately after purchase, please click the Contact Us button in the right-hand column of this page so we can determine how to help you.

Can I burn my MP3 files on a CD and listen to it on my CD player?

Yes. MP3 files downloaded from the Amazon MP3 Store are compatible with most CD burning software or CD and DVD players capable of reading MP3 audio files.
When you make a purchase from the Amazon MP3 Store, you are also accepting and bound by the Amazon MP3 Music Downloads Terms of Use. The albums and songs you purchase from the Amazon MP3 Store are free of Digital Rights Management software so that you have the flexibility to play them on any of your media players, PC or burn them to CD.