Amazon.com Packaging Feedback

• Packaging Feedback Program Overview
• Entering Your Packaging Feedback
• Editing or Adding a Photo to Feedback You've Left
• Identifying Eligible Shipments

Packaging Feedback Program Overview

At Amazon, we are working to improve all aspects of our business. This includes the way in which we ship packages to our customers. The Packaging Feedback Program is designed so you can tell us if your items arrived in good condition and in appropriate-sized packaging. We'll use your input to improve product and Amazon packaging.

Entering Your Packaging Feedback

1. Visit www.amazon.com/packaging
2. Review the list of shipments for orders placed within the past 60 days.
3. Click the Leave Packaging Feedback button next to the shipment.
4. Fill in ratings and answers to questions. You'll also have the option to upload a photo of your shipment.
5. Click the Done button.

Editing or Adding a Photo to Feedback You've Left

You can update any completed feedback or add a photo within 60 days of placing your order.

1. Visit www.amazon.com/packaging
2. Click the "View your feedback" link next to the shipment you wish to change.
3. Make changes and click the Done button.

For more information about submitting images, read our Packaging Feedback Image Upload Guidelines.

Identifying Eligible Shipments

Orders placed within the past 60 days and shipped by Amazon.com will appear on the Packaging Feedback page. Orders placed with sellers on Amazon.com or orders marked as gifts won't appear in the list.