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Your Profile and Community Guidelines

Participation Guidelines

Amazon.com wants your voice to be heard! These your Profile and Community Guidelines ("Guidelines") describe the proper kinds of conduct and prohibited uses of your Profile and related services (the "Service"). These Guidelines are not exhaustive. We reserve the right to modify these Guidelines at any time, effective upon posting.

By accessing your Profile and using our Service, you agree to abide by these Guidelines as modified from time to time. Any violation of these Guidelines could result in the suspension or termination of your account or such other action as we deem appropriate. If you want to report any violations of these Guidelines, please e-mail us.

Your General Responsibilities

As a passive conduit, our Service enables people to share information about themselves and their personal tastes, and their opinions regarding various products and services. We cannot and do not warrant, verify, or guarantee the quality, accuracy, or integrity of information that you may access. You understand that you shall remain solely liable for any and all information, text, images, photographs, graphics, e-mail addresses, Web pages, reviews, discussion board postings, and other materials ("Content") that you upload, download, or transmit to our Service.

Prohibited Content or Activities

Our Service may be used only for lawful purposes. We reserve the right to restrict or remove any and all uses or Content that we determine in our sole discretion is harmful to our systems, network, reputation, or goodwill, to other Amazon.com customers, or to any third party. The following non-exhaustive list details the kinds of conduct or Content that is prohibited:

  • The upload, download, or transmission of any Content that would violate, or would facilitate the violation of, any applicable law, regulation, or Amazon.com rule or policy
  • The upload, download, or transmission of any Content that infringes the intellectual property rights or other proprietary rights of others, including, without limitation, copyright, trademark, patent, or trade secrets
  • The upload, download, or transmission of any Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory, or otherwise objectionable
  • The upload, download, or transmission of any harmful Content, including, without limitation, viruses, Trojan horses, worms, time bombs, cancelbots, or any other computer programming routines that may damage, interfere with, surreptitiously intercept, or expropriate any system, program, data, or personal information
  • The upload, download, or transmission of any Content offering or disseminating fraudulent goods, services, schemes, or promotions (e.g., make-money-fast schemes, chain letters, pyramid schemes)
  • The upload, download, or transmission of any domain names, URLs, or hyperlinks
  • The use of the Service for commercial purposes such as advertising, promotion, or solicitation
  • The impersonation of any person or entity or forging of any e-mail communication or any part of a message

General Review-Creation Guidelines

Amazon wants your opinions to be heard

We want customers to get the information they need to make smart buying choices, and we'd love to have your help doing that. As an Amazon customer, you can submit written or video reviews for items listed on Amazon.com. We encourage you to share your opinions, both favorable and unfavorable.

Who can create customer reviews?

Anyone who has purchased items from Amazon.com. All we ask is that you follow a few simple rules (see "What’s not allowed" below).

Tips for writing a great review:

  • Include the "why": The best reviews include not only whether you liked or disliked a product, but also why. Feel free to talk about related products and how this item compares to them.
  • Be specific: Your review should focus on specific features of the product and your experience with it. For video reviews, we recommend that you write a brief introduction.
  • Not too short, not too long: Written reviews must be at least 20 words and are limited to 5,000 words. The ideal length is 75 to 500 words. Video reviews have a 10-minute limit, but we recommend 2 to 5 minutes to keep your audience engaged.
  • Be sincere: We welcome your honest opinion about the product--positive or negative. We do not remove reviews because they are critical. We believe all helpful information can inform our customers’ buying decisions.
  • Full disclosure: If you received a free product in exchange for your review, please clearly and conspicuously disclose that that you received the product free of charge. Reviews from the Amazon Vine™ program are already labeled, so additional disclosure is not necessary.

What's not allowed

Amazon is pleased to provide this forum for you to share your opinions on products. While we appreciate your time and comments, we reserve the right to remove reviews that include any of the following:

Objectionable material:

  • Obscene or distasteful content
  • Profanity or spiteful remarks

Promotional content:

  • Advertisements, promotional material or repeated posts that make the same point excessively
  • Sentiments by or on behalf of a person or company with a financial interest in the product or a directly competing product (including reviews by authors, artists, publishers, manufacturers, or third-party merchants selling the product)
  • Reviews written for any form of compensation other than a free copy of the product
  • Solicitations for helpful votes

Inappropriate content:

  • Crucial plot elements (unless you offer a clear "spoiler alert")
  • Other people's material
  • Phone numbers, postal mailing addresses, and URLs external to Amazon.com
  • Details about availability, price, or alternate ordering/shipping
  • Videos with watermarks
  • Comments on other reviews visible on the page (because page visibility is subject to change without notice)

Off-topic information:

  • Feedback on the seller, your shipment experience or the packaging (you can do that at www.amazon.com/feedback and www.amazon.com/packaging)
  • Feedback about typos or inaccuracies in our catalog or product description (instead, use the feedback form at the bottom of the product page).

If you have safety concerns about the product you are reviewing, please report this information to the U.S. Consumer Product Safety Commission (CPSC) or contact Amazon.com directly. Please make sure to include all information about the product (product title, and ASIN or manufacturer's SKU) and the details of the incident.

Customer reviews should be relevant to the product in question. If you have questions about the product or opinions that do not fit the review format, please feel free to use the Customer Discussions feature on the product page. Learn more about Customer Discussions.

If you have a question or you'd like to tell us about a specific problem with Customer Reviews, please contact us.

Listmania and So You'd Like To . . . Guidelines

Amazon.com Listmania and So You'd Like To . . . Guides are free services that enable you to make a list of products that have really made a difference in your life. Maybe there's a short stack of books you always keep at your bedside, albums you'd want to take to a desert island, items you need to embark on a safari adventure, or a kit of various things--manuals, computer peripherals, instructional videos--that helped you start a home business. You needn't have purchased these items from Amazon.com. Each list can cover all kinds of categories, and can be as specific ("Dorm Room Essentials for Every Freshman") or as general ("The Best Novels of 2000") as you like.

What not to include:

  • Profanity, obscenities, or spiteful remarks
  • Phone numbers, mail addresses, URLs
  • Availability, price, or alternative ordering/shipping information
  • Solicitations for external Web sites or contests, or other solicitations

A Listmania list or So You'd Like To... guide is not an appropriate place to tell us if you need help with an order or site feature. If you'd like to tell us about a specific problem, please e-mail us.

Discussion Board Guidelines

Amazon.com Discussion Boards are a free service to enable you to share comments about certain products and services available on our site.

The Discussion Board service is available only to individuals older than 13 years of age. If you use the Amazon.com Discussion Boards, you are certifying that you are old enough to participate in the boards.

What to include:

  • Your posts should focus on the specific topic of the board and thread.
  • The best posts include not only whether you liked or disliked an item or topic, but also why. Feel free to mention related items and how this item or topic compares to them.

What not to include.

Amazon.com is proud to provide this forum for you to air your opinions on the topics and items we feature. While we appreciate your time and comments, we respectfully request that you refrain from including the following in your comments:

  • Profanity, obscenities, or spiteful remarks
  • Single-word posts. We want to know why you liked or disliked an item or topic.
  • Phone numbers, mail addresses, URLs
  • Availability, price, or alternative ordering/shipping information
  • Solicitations for external Web sites or contests, or other solicitations
  • Threads that do not relate to the topic of the board

A Discussion Board post is not an appropriate place to tell us if you need help with an order or site feature. If you'd like to tell us about a specific problem, please e-mail us..

Product Safety: If your post is about a product you think might be unsafe, please report this information to the U.S. Consumer Product Safety Commission (CPSC) or contact Amazon directly at product-safety@amazon.com.

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