ISP Monitoring Solution

A plug and play monitoring solution for ISPs based on our Ofcom approved/endorsed/relied upon Benchmarking Platform, but tweaked specifically for the purposes of ISPs.

Initially we developed this solution for ourselves, so that we could more closely monitor our own ISP connections. We then realised that other people had the same problem/requirement, so we sent out 300 units to test the system amongst a wider group. We were then contacted by Ofcom who used the system to carry out the first ever project to benchmark the Performance of the top 6 ISPs (by subscriber numbers). All this within a matter of months.

SamKnows has been appointed by Virgin Media following an extensive six-month competitive review where Virgin tested the SamKnows/Ofcom Performance Monitoring solution. This appointment gives SamKnows the ability to work with some of the leading engineers in the World, on one of the fastest networks as we continue to extend the functionality of our solution so that it next release meets the specific needs of an ISP. This includes upgrades to the existing tests, enhancing the reporting functionality and adding a broader set of tests, whilst maintaining our focus on ease/low cost of deployment and data accuracy.

When we look back to only a year ago, when we first started talking about this project, we always intended it to be a collaborative process and we're delighted by the feedback we've had from Academics, Trade Associations, ISPs, Government, Ofcom, the Digital Britain team, Media, Analysts, but most importantly (at least to us) fellow Consumers. We welcome and encourage this feedback as we continue to develop the project. If there are any ISPs who wish to participate in the next phase of this project please don't hesitate to contact us.

For more information, please contact us here.