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BioWare

Interview: CEO Ray Muzyka tackles the industry's big issues
Ray Muzyka is general manager and CEO of Star Wars: Knights of the Old Republic and Mass Effect studio BioWare. When he talks we listen.

Muzyka, who also serves as GM and vice president at EA, had plenty of interesting things to say about the state of the industry at large and the developer's upcoming plans when we caught up with him recently.

2008 was a good year for games. What were your highlights and what are you looking forward to this year?

Muzyka:
There were almost too many good games to count last year. I played Fallout 3 recently and I enjoyed that a lot, it was a great game. And Warhammer had some interesting twists for the MMO space.

LittleBigPlanet on PS3 was very cool. There were a lot of great games on a range of systems really showing the artistry of games and showing a lot of things that had never been done before as well.

I'm really excited to be in the games industry right now, because if you look back at the last 30 years and see where people have come and then imagine where people are going in the next 30 years...

It's no longer a technology limitation but more a limitation on the artistry and the craftsmanship and [whether you] can create a world that feels real and elicits emotional engagement with the player and the audience.

2008 was a record year for game sales, but the industry faced lots of challenges and there was also a rash of studio closures...

Muzyka:
The economy is definitely challenging right now. I think what happens when things get tough - and it's tough in a lot of industries right now - is that there's a flight to quality. So the developers who make great games and have good reputations and brands that mean something to fans and deliver the next game that's really good... will do even better in a time like this, because people are going to focus their dollars on those.

If things continue to be challenging, will publishers opt for safe bets rather than going out on a limb with new IPs?

Muzyka:
I don't know. I can only speak for ourselves, and BioWare and EA are really focused on developing high quality new IPs, but you know, sequels can be good and can be really high quality.

I'm excited about developing sequels for games like Mass Effect or Dragon Age: Origins in the future.

Sequels empower creativity because you have the technology and the tools developed and the team knows what the world is and they know what it means to develop something else in that universe.

If they focus on quality they can really invest in that and try to make sure that the next iteration is really awesome. Sequels empower that because, despite a few constraints, they can enable creativity, so I think there's a place for both sequels and new IPs in a portfolio.

Thinking about game design trends last year, there was a notable increase in community features and we had some really great co-op gameplay...

Muzyka:
Left 4 Dead

Exactly, and I was wondering what you think might be buzz trends this year, or what you'd like to see more of?

Muzyka:
I'm excited by engaging our audience emotionally and we can do that in a range of ways. It can be single player and offline, or multiplayer and online.

You can have content creation tools by the fans - we're doing that in Dragon Age: Origins and we have a lot of post-release content planned as well. We're working on an MMO so we have the social space multiplayer interactivity with the open public.

We have different genres in development; we have science fiction in Mass Effect, Dragon Age's dark heroic fantasy. I think regardless of what setting you're in, whether it's single player or multiplayer, for us the key is deep story - you want to be part of the world and we want to engage the audience emotionally.

Bioware's a big proponent of advancing storytelling in games. Is this one of the areas in which you feel the medium's a little immature and is it the most important thing to develop?

Muzyka:
I think it's one place to go. It's not the only thing you can do to develop games. Progression in customisation, exploration, combat and social experiences are important too.

For BioWare we want to make these characters that you want to be interacting with, we want to make storylines that you want to be a part of, [so] you want to be a hero or a villain in our universes. So for BioWare it's a very important pillar of our gameplay, for sure.

There's an ongoing debate about the possibility of a one platform future. What are your feelings on the matter?

Muzyka:
I can see it going there and I think there are valid reasons to do that. I see Sony, Microsoft and Nintendo maybe having some issues with that [as] they might want to continue their platforms.

Given that they create the hardware and they're big brands that have a lot of loyal fans I think that it may take a while before you see one platform.

But the idea of a thin client that you could run code over the internet on and distribute to is a possibility in the future that I think could happen.

You're seeing it on some PC titles now like the flash-based games that are arguably an example of that, where you're playing a game that's displayed and rendered and you interact with it on your machine but it may be running somewhere else. It's an interesting idea in the future.

Do I think it's the only way games could go? No, I think there are a few valid ways games could go. I'm more interested in seeing the art of games.

I think as technology accelerates and gets better and better it's less and less about pushing pixels through a technology architecture and trying to find the ways to optimise.

That's still part of development, but more and more we're coming to a standard camera, kind of like the movie industry, but while you still iterate the camera it's more about what you do with the camera, more about the artistry and craftsmanship and how you direct the experience.

I think videogames are pretty exciting because you get to be the actor and the director at the centre of the experience at the same time, unlike a lot of other passive forms of entertainment.

You mentioned Mass Effect. Interestingly there was a recent listing for a GDC 2009 session based on level design in Mass Effect 2. Can you tell us anything about that?

Muzyka:
That was interesting... Well, we haven't announced anything formally on Mass Effect 2 yet and the session at GDC is more development focused, but we have said that we're working on a trilogy of games or more in the past when we did Mass Effect and it's a franchise, which means we're going to develop in that universe for a long time. So maybe it would make sense for the team to be working on something like a Mass Effect 2, for example.

Can you see the franchise moving beyond PC and Xbox 360 this time?

Muzyka:
We haven't commented on platform choice or anything like that.

What's the likelihood of Star Wars: The Old Republic making it's way onto consoles at some point, or the possibility of a new Knights of the Old Republic game for consoles?

Muzyka:
Well the second question you'd have to ask LucasArts about because they're the owners of Star Wars, they're partners on The Old Republic and great partners to have.

In terms of other versions of The Old Republic all we've talked about and all our focus is on is the development of the awesome MMO on PC.

How would you sum up the health of PC gaming at present and is it being threatened by the success of current-gen consoles?

Muzyka:
I think there are more people playing PC games and more dollars being spent on the PC space than ever before, but it's taking a different form.

MMOs are one way that's occurring, you know subscriber-based revenue for them and microtransactions and new business models like that, and there are people all over the world playing them.

And there are more people playing flash-based games and casual games, even core games that are played in a casual way, so maybe [they have] a more core experience and you only play them for short bursts or for half an hour or something.

There are more people playing those types of games too and I think that's pretty exciting, it's just [about] understanding how the audience is evolving.

It's not a bad thing if people want to play more types of games than they did 20 years ago. It's natural and normal as the audience and technology evolves.

As creators we have to adapt to that and continue to make sure that we're satisfying the audience but it doesn't mean we have to compromise.

We can still make deep rich experiences but we have to make them easy to access, you have make the control system really easy to use, and you have to make people feel like they're playing an experience that they can play how they want to play it, whether that is long sessions or short sessions.

I think it's a good thing if you can enable different play styles. You can enable different business models too and adapt to what the audience feels comfortable with and that's just smart development, but it can still be a high art to make a great game.

BioWare developed for DS relatively recently. Would you be interested in developing for Wii and PSP?

Muzyka:
Yeah they're interesting systems. We haven't announced anything on either system but yeah, we enjoyed our experiences working on DS.

Sonic Chronicles was aimed at a younger audience and was kind of like a first introduction to the role playing genre for fans on DS - that was the idea.

It's done really well and people seem to enjoy it as well so it was a fun game to develop.

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Wow, the Headline gave so much away. "Bioware" talk about getting straight to the point lol!
Osiris25 on 27 Jan '09
"Ray Muzyka is general manager and CEO of Star Wars: Knights of the Old Republic and Mass Effect studio BioWare. When he talks we listen."

Negative. I stopped listening to this man when he went along with the atrocious DRM and limited activations with "Mass Effect" and onwards. OK, so I did actually read most of the article and I don't dispute the man's intelligence but his methods have ensured that BioWare and I are through doing business with one another. Nice knowing ya, BioWare. Don't let the door hit ya on the way out.
The_KFD_Case on 27 Jan '09
Do you ever get the feeling KFD that soon you won't have any games left to play on the PC. DRM is slowly creeping into most big titles these days.

I respect Bioware for always taking their time to make quality games. The fact that Thier GM is now also a major player in EA might explain thier return to making quality games again and not just pumping out sport's games year after year.

Can't wait for Mass Effect 2 though. It'd be good if it had a similar system to Shen mue2 on the dreamcast where your characters retained thier stats and moves from the previous game if you had a completed save file.
WHERESMYMONKEY on 28 Jan '09
I got my copy of Mass Effect on 360 before the EA buyout, so it doesn't even have the logo on there Smile

That said, if you let DRM stop you buying a game you're only hurting yourself. Give it a week and there'll be a patch to remove it anyway. Especially since it's a single-player game. A crack might break multiplayer but for Mass Effect that's not an issue.

And EA games are supposed to be going onto Steam so hopefully they won't feel the need to enforce the DRM thing so heavily.
Dajmin on 28 Jan '09
I heard that Mass effect on steam doesn't have DRM.

don't quote me but cut considering steam has its own protection system it wouldn't surprise me if they'd dropped it.

I have a feeling that PC games will soon all be Direct Download. Makes a lot of sense for the platform and is a great way to beat piracy as it can enable companies to competitvely price games and provide a more ethical alternative to DRM.
WHERESMYMONKEY on 28 Jan '09
To MONKEY: Yes, sometimes I do get the feeling that DRM is a virus infecting the PC gaming world. There are cells of resistance in the form of companies like Starforge and to a lesser extent Bethesda which did use SecuROM for FO3 but opted for a version that stayed solely on the gaming disc and didn't install anything to the PC hard drive. I'm not happy with that solution but I can at least live with it.

As for digital downloads, I can certainly see the merits of it in logistical terms for the publishers but personally I want to have a physical copy. There are also certain drawbacks such as what to do when you reformat your PC or buy a new one and have to reinstall all the game files again via an internet connection? What if you don't have a reliable internet connection? What if you are living in a place where you can't get one (yes, such places do in fact exist if some people simply bothered to look beyond their own neighborhood, not to mention national borders)? Why should a customer have to wait possibly for hours on end to gain access to a game he/she has already purchased but can only access online whereas a direct physical copy would be faster? No my friend, I prefer the physical medium for larger games. Flash games and mini games are another matter.

To Dajmin: That as it may be, if we ignore the legal issues with using a crack which is still illegal regardless of whether you own the game or not, I refuse to fund the strong-arming "big brother" crap that some publishers are pushing. If that means seeing the PC gaming scene burn to the ground then so be it. There will be no surrender and no quarter on my part. This is war and I intend to see it through to the bloody end no matter where it leads. DRM is an automatic deal-breaker and I will give up gaming before I accept it no matter how tempted I find myself to purchase certain DRM infected games.
The_KFD_Case on 28 Jan '09

And EA games are supposed to be going onto Steam so hopefully they won't feel the need to enforce the DRM thing so heavily.

Right..so why is it that the EA games already on Steam have SecuROM on top of the Steam DRM.
Check this out. Under the 3rd party DRM entry on the right hand panel, there it is, SecuROM with a 5 machine activation limit.
Tricky_Rich on 28 Jan '09
This message is not being displayed because the poster is banned.
humorguy on 29 Jan '09
The symptoms you describe need not be indicative of "death throes" for the PC gaming scene. It may very well be a combination of intentional and/or unintentional oversight of the PC gaming scene coupled with some people's wishful thinking that the PC is on the way out. I imagine the PC gaming market may well be smaller than the console markets although you would have to take overlap in to consideration since there are people that own both PC and consoles. Finally, since PC hardware is an integral part of PC gaming that ties it in with the much larger PC market which dwarfs the console gaming market. Granted, a direct comparison is unfair under those circumstances since we are no longer dealing purely with gaming niches of the market. Regardless, the myth of the PC's demise is just that: Myth.
The_KFD_Case on 29 Jan '09
This message is not being displayed because the poster is banned.
humorguy on 31 Jan '09
'The death of PC gaming is a myth' - you have to be joking? Right? There is so much information out there that PC gaming is almost dead that to call it a myth is a joke!

The 360 hasn't set the world on fire, and yet in it's first year, a game that came out on PC and 360 simultaneously sold 5 copies on the 360 to 1 on the PC.

Today, that number is now EIGHT 360 games to each PC version. For Bioshock it was 11 to 1, for Fallout 3 it was 8 to 1.

Take that trend out two years and you are looking at 12-15 to 1. Ie a PC games market that is half the size it is now, which today is half the size of 10 years ago.

That's just one of many statistic's out there. Bu PC gamers want to keep their heads in the sand and say that PC gaming dying is a myth! Well, unfortunately, it's is very much true and we all need to do something about it - not ignore the problem!

Last time I checked MMOs were still counted as part of PC gaming. WoW anyone? How about others? Cool
The_KFD_Case on 5 Feb '09
Perhaps I have no logical comprehension skills, but what exactly is this incredibly, incredibly important issue with DRM activation limits?
Soliton on 4 Mar '09
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