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Evening Delivery

Evening Delivery details and terms and conditions of service

When you choose Evening Delivery (£14.67 per delivery), items are delivered on the same day you place your order. Qualifying orders must be placed before the deadline displayed on the product detail page and shipped to an eligible address. If the order is placed after the deadline, your order will be delivered the next business day. If the Evening Delivery option does not appear, the order is not eligible for Evening Delivery. Item-eligibility is indicated on the product detail page and during checkout.

Currently, this service is available for areas within the M25 Circular Motorway around London and Birmingham in the United Kingdom. For a full list of eligible post codes click here. We hope to be able to offer this service to more customers in the future.

When will I receive my order?

  • Deliveries will be made between 18:30 and 21:30 Monday to Friday and between 14:30 and 17:30 on Saturdays and Sundays.
  • A Signature will be required.
  • If you are not at home when the delivery attempt is made a card will be left with a phone number for you to contact for a re-delivery.

Guaranteed Evening Delivery? Items eligible for guaranteed Evening Delivery have a guaranteed delivery date both on their product information page and at the checkout. See how Evening Delivery guarantee works for more information.

Here's how to select Evening Delivery:

  1. Add the item to your Shopping Basket and proceed to the checkout.
  2. Provide a delivery address within the M25 Circular Motorway around London or within a Birmingham post code Area. If your delivery post code is not eligible for Evening Delivery, the Evening Delivery option will not be displayed at the checkout.
  3. Select Evening Delivery as your delivery speed. This will be at a cost of £14.67.
  4. Pay using your full credit/debit card number. If we're not able to charge your credit/debit card on the day you place your order, we won't be able to dispatch the item in time for next-day delivery.
  5. If your order contains any items that are not eligible for Evening Delivery you will not be able to select Evening Delivery.
  6. Place your order before the deadline displayed on the product information page, and enjoy Evening Delivery.

Note: If Evening Delivery is selected for an order placed on a regional or national holiday the order will be delivered the next working day.

Note: Cancelling items, combining orders or changing your delivery address or delivery options after you place the order could mean your order is no longer eligible for Evening Delivery. We recommend you do not make any changes to your order after the Evening Delivery deadline has passed.

Evening Delivery and 1-Click ordering

The default delivery speed for 1-Click ordering is First Class. However, if an item you have ordered via 1-Click is eligible for Evening Delivery and the Evening Delivery deadline has not yet passed, you can change your delivery option after placing the 1-Click order.

How does the guarantee work?

Not all items are eligible for guaranteed Evening Delivery. If your items are eligible, you will see the word Guaranteed next to your delivery date at the checkout.

  • If you order eligible items before the Evening Delivery deadline and choose Evening Delivery at the checkout, we guarantee your items will arrive the same day as ordered. This means we will refund your delivery fee if the order does not arrive on that date.
  • For your order to qualify for Evening Delivery, your credit card must be successfully charged before the deadline displayed on the item's product information page and in the checkout.
  • During the checkout process, if for any reason your items no longer qualify for guaranteed Evening Delivery (for example, if the order deadline passes or if inventory runs out), you will not be eligible for the guarantee.
  • A signature is required for Evening deliveries. If delivery is delayed as a result of there being no one present to sign for the package, you will not be refunded delivery rates under the guarantee.

LIMITATION OF LIABILITY: IN THE EVENT AN ORDER FOR WHICH YOU HAVE PAID EVENING DELIVERY FEES IS NOT DELIVERED ON THE SAME DAY (OR THE NEXT DAY IN CASE OF ORDERS MADE ON A HOLIDAY) YOUR ONLY REMEDY WILL BE A REFUND OF THE EVENING DELIVERY FEES PAID FOR THE ORDER. AMAZON.CO.UK WILL NOT BE LIABLE FOR ANY OTHER LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION ANY CONSEQUENTIAL LOSS OR DAMAGE (FOR EXAMPLE, SHOULD YOU PURCHASE THE PRODUCTS AT A HIGHER PRICE FROM ANOTHER RETAILER) ARISING OUT OF OR IN CONNECTION WITH THE FACT THAT AN EVENING DELIVERY WAS NOT DELIVERED OR WAS NOT DELIVERED ON TIME. THIS LIMITATION OF LIABILITY APPLIES IN ADDITION TO ANY PROVISION SET OUT IN AMAZON.CO.UKS CONDITIONS OF USE AND SALE.

The Fine Print
  • Evening Delivery is only available for items that include a message about guaranteed Evening Delivery below the availability information on their product information page. If the item's product information page does not include this message, it is not eligible for Evening Delivery.
  • Evening Delivery is only available for products sold by Amazon.co.uk via our website http://www.amazon.co.uk. Does not apply to any products purchased at Amazon.com, Amazon.de, Amazon.fr, Amazon.co.jp, Amazon.ca or any other website operated by Amazon.co.uk, its affiliates or third-party merchants accessible from our site (including, for example, Electronics featured merchants). Does not apply to any products purchased from third parties or through Amazon Marketplace. If guaranteed Evening Delivery isn't advertised for an item, Evening Delivery is not available.
  • Evening Delivery is only available for delivery addresses within the M25 Circular Motorway around London and Birmingham Post Code Area.
  • Evening Delivery is not available for P.O. boxes or BFPO addresses.
  • Evening Delivery may not be used with free Super Saver Delivery.
  • Note the important "Limitation of liability" section, above.
  • We will not refund the Evening Delivery fee in the event of delays, service interruptions or failures caused by events beyond Amazon.co.uk's control, such as but not limited to floods, explosions, accidents, adverse weather conditions, exceptional traffic congestion, riots, war, terrorism, strikes and industrial disputes.
  • Amazon.co.uk reserves the right to change or discontinue Evening Delivery at its discretion at any time.
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