FREQUENTLY ASKED QUESTIONS
1. What do I get with my TNA Mobile Exclusive Membership?
Great question! When you join the TNA Mobile crew you get ten credits per month which can used to redeem Ringtones and Wallpapers as well as unlimited access to blogs, videos, SMS/text alerts, breaking news and much, much more. If we put anything else into this offer we’d have to piledrive it in!
2. How much does the membership cost?
The membership costs only $9.99 per month.
3. How do I download TNA Wallpapers and Ringtones?
That’s an easy one! To download TNA Wallpapers Ringtones you select the content that you want by clicking on it. You then enter your cell phone number and wait
for a text message that gives you your pin number. After you receive your security pin, there will be a place to enter it on the webpage. After your pin is entered
the website will walk you through the final processes. See, we told you it was easy.
4. What are Wrestler Blogs?
TNA Mobile Blogs give you backstage access to the most extreme wrestling league on the planet. Every few days you will receive a text message on your cell phone
direct from your favorite stars including Kurt Angle, Christian Cage, Samoa Joe and Christy Hemme as they discuss beefs, brawls and upcoming matches. Totally raw
and uncensored, TNA Mobile Blogs provide you with never before seen access to your favorite Stars.
5. How do I unsubscribe from TNA Mobile?
There are two different ways to unsubscribe:
1. You can text 'stop' to 76000.
2. You can visit the website, click the unsubscribe link, and enter your phone number and you will be unsubscribed.
Don’t worry, we won’t take it personally. We’ve been numb to rejection ever since we got stood up at our prom.
6. How do I register for TNA Mobile?
Great question! We could tell you were savvy the moment we first saw you. You can register by clicking
HERE, or you can text TNA to 76000 and follow the directions that come with your text message.
7. What is a WAP link?
Superb question. We asked our dorkiest friend and he told us a WAP link is an open international standard for applications to enable access to the Internet. In other words, it is a link that takes you to a website on your phone. See, that wasn’t so hard, was it?
8. What do I do if I forget my password?
That depends a lot on your demeanor. Some people freak out completely and begin smashing porcelain dolls with their fists, while others just go with the flow. We personally recommend that you go to the website, and login to your account. You will then be prompted from there.
9. How can I change my password?
Login to your account of the website, and change your password in your control panel. Just avoid choosing “BIG DADDY”. We already picked that one.
10. I haven’t received my download. What is the problem?
Sometimes the issue can be with your wireless service provider / carrier and if you have service in the area you are currently at. Another reason could be that your mobile phone does not support the download. If you need help troubleshooting, please drop us a line at 1(800) 419-6405 or email us at help @ myTNA.tv. Our date cancelled on us at the last minute (something about washing her hair), so we’ll definitely be here to help you out.
11. How do I order on the website?
Go to the item you wish to download, and follow the proper steps to complete purchase/download of content. If we can do it, anybody can!
12. How do I order when I see/hear a TNA Mobile Ad on TV/Radio?
Follow the directions on the commercial that prompt you to text TNA to 76000, or DATE to 76000, etc. Trust us, the results will be far better than if you follow
the voices in your head.
13. My download link has arrived, but I can’t find it on my cell phone, where is it?
When the message is sent to your phone it usually goes to the text message inbox.
14. What do I do with the download link I received?
Click on the link, or select ‘Options’ and then ‘Go’. If you cannot do so you should check to make sure your phone has GPRS… and that
you have actually turned your phone on.
15. Why can’t I download when I click on the link?
Make sure that your phone is setup with GPRS or has a data plan that allows you to access WAP. Also, make sure you’re not using a
rotary phone. That kind of thing can really play with your head.
16. How am I billed for downloads?
It will be an additional charge to your wireless bill.
17. How often is content updated?
It will depend on the content type, but in general it is updated weekly. Hey, YOU try getting Kurt Angle to do something every day!
18. Why is it necessary to enter my cell phone number on the site?
If you want to receive any downloaded content or SMS alerts we would need a phone number to point the downloads to. Plus, you look perfect for our
cousin Laura. She’s new in town and would really love to meet someone just like you…just kidding about my cousin.
19. What happens if someone other than me tries to purchase a product using my cell phone account?
The only way a person can do that is if they have access to your mobile phone, or if they have your password. So if you keep those close you will not
have a problem with others purchasing on your account. Unfortunately we can’t do a thing about your multiple personalities, especially the ones
that really like wrestling.
20. Why do I need a PIN number?
If you do not have a pin number there is no way to confirm the registration. Come on, what are you waiting for? All the cool kids have one!
21. I received a PIN number but have lost or forgotten it. What can I do?
Go to the website, and register again. From there you will be prompted to get your password. In the future you may want to have it tattooed to your
forehead so you’ll never forget it again. We had ours done in a really cool tribal script.
22. How do I get more info regarding my cell phone’s capabilities?
You’re full of questions today, aren’t you? You can get your mobile phone details from your wireless service provider/Carrier, or the manufacture’s website.
23. How do I pay for the a la carte items that I purchased?
The charge will appear on your wireless bill, so when you pay the bill the a la carte item will be paid.
24. How do I contact you if I have another question?
Luckily for you, there are three ways to get a hold of us (four, if you count smoke signals). You can
1) contact us via the web at tnawrestling.com,
2) text 'help' to 76000 or
3) call us by phone at: 1(800) 419-6405.
It will be our pleasure to assist you.
Copyright © 2007 TNA Mobile. All rights reserved.