Award winning - Spin has been voted one of the "Best of the Best" by Money Magazine 2007. Also, Spin has been listed in Australian Net Guide's list of Best Value Broadband Deals for Feb 2007.

Experience - We've been providing Australians with a premium Internet service since 1995.

Size - We’re just the right size ... not too big but not too small. We may be one of Australia’s top 20 ISPs but we’re not an enormous corporation that has lost touch with its customers. At Spin, you’ll often find one of our managers taking your call or answering your emails.

We give a damn! - We’ve all been at the mercy of big telecommunications companies at some time, so at Spin we put ourselves in the place of our customers and at staff meetings it’s not unusual to hear comments such as "we’re not doing that because it’s not fair". If you review our pricing and policies you'll see what we mean - we don't have many of the extra charges some other ISPs impose.

Staff - Many of our staff members have been with Spin for the long haul and have years of experience. When it comes to telecommunications, our staff can and do excel.

Where are our staff? - Our support team is based in the Sydney CBD & is staffed by local staff. We don't use overseas based overflow call centres.

Availability - We’re here for you. Our support team is on call 7 days a week and we try to answer emails within 24hrs.

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