How to contact us

• The Mayor - contact the Mayor by email, in writing, by telephone, minicom or fax
• The Public Liaison Unit - the PLU deals with general enquiries, requests for information and correspondence for the Mayor
• London Assembly Members - contact details for London Assembly Members
• Greater London Authority - telephone or write to staff at the GLA
• London Transport enquiries - for questions and comments about transport services, the Oyster Card or Congestion Charging
• City Hall - information for visitors to City Hall
• London's European Office (Brussels) - for enquiries relating to London's interests in the EU
• How was our service? - how to comment on the service provided by the GLA
• Website feedback form - use this form to comment on the london.gov.uk website
• Webmaster - contact the webmaster if you are experiencing problems using our website

Contacting the Mayor

The Public Liaison Unit (PLU) deals with all enquiries and correspondence on behalf of the Mayor and any enquiry requiring a response must be made in writing.

By email: mayor@london.gov.uk

Postal Address:

Boris Johnson
Mayor of London
Greater London Authority
City Hall
The Queen's Walk
More London
London SE1 2AA

Telephone: 020 7983 4100
Minicom: 020 7983 4458
Fax: 020 7983 4057

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Public Liaison Unit

The GLA's Public Liaison Unit deals with general enquiries, as well as correspondence and enquiries addressed to the Mayor's Office. To contact the PLU you can email mayor@london.gov.uk, or phone using any of the contact details provided above.

You can contact the PLU in writing or by telephone as above. For more information about the PLU, please see their service standards.

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Greater London Authority

Our main address is:

Greater London Authority
City Hall
The Queen’s Walk
More London
London SE1 2AA

Main switchboard: 020 7983 4000

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City Hall

The location map page shows where City Hall is situated. Information on access for disabled visitors is available, including details of the best step-free routes to City Hall. The City Hall pages provide information about the building.

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London Transport enquiries

If you have an enquiry regarding London Buses, River Services, Street Management, Taxi & Private Hire, Victoria Coach Station, Docklands Light Railway, Croydon Tramlink, London Underground and Oystercards as well as transport related issues such as Congestion Charging and Bus Lane Enforcement please visit the Transport for London website or you can email enquire@tfl.gov.uk.

For complaints about transport services please refer to information on London TravelWatch, which is the statutory watchdog for most transport operators in and around London.

Congestion Charging - including registration, exemption and general enquiries - you need to contact the address below, as we do not have access to information held by the Congestion Charging Office.

www.tfl.gov.uk/cclondon

Email: enquiries@cclondon.com
Tel: 0845 900 1234

or write to:

Congestion Charging
PO Box 2985
Coventry
CV7 8ZR

Please note that any correspondence or complaints received by the GLA on transport issues may be forwarded to Transport for London for a response. Transport for London (TfL) is the integrated body responsible for the capital's transport system. Its role is to implement the Mayor's Transport Strategy for London and manage the transport services across the capital for which the Mayor has responsibility.

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