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Welcome to Amazon.com Help

Browse our Help Topics or enter a keyword in the Search box. Our most commonly accessed topics are listed below.

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Pepsi Stuff

Visit PepsiStuff.com to redeem Codes on packaging for Amazon MP3 Music Downloads, Sweepstakes entries, and other merchandise. Please refer to the links below for more information about the promotion.

Amazon MP3 DRM-Free Music Downloads

Visit Amazon MP3 Music Help for information about buying and downloading music from our catalog of more than 2 million songs. You'll find specific topic categories in the Related Topics section.

Signing Out 

Signing in and out of Amazon.com is easy to do from the Help pages. You'll be able to tell if you are signed in by the options you see in the right-hand column of Help:

  • If you are signed into Amazon.com: Your account name and a "Sign out" link will appear above the Self Service Tools box in the right-hand column of our Help pages. You can click the "Sign out" link at any time to exit your Amazon.com account.

  • If you are not signed into Amazon.com: You'll see a Sign In box in the top right-hand column of the Help pages. You can enter your e-mail address and password into this box any time you wish to sign into your Amazon.com account.

To learn more about how signing in and out of our site affects your shopping experience, visit our Signing Out page.


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Digital Downloads Help