Transport for LondonOyster on DLR
Our aim is to ensure that Oyster always charges the lowest fare. Where it doesn't, we will refund the difference.
Getting Oyster on DLR
You can get Oyster and top up your card at Canary Wharf, London City Airport and Tower Gateway DLR station information points. Oyster top up machines are also available at Canary Wharf, London City Airport, Tower Gateway, Cutty Sark for Maritime Greenwich and Lewisham stations.
Alternatively, visit Oyster online, go to an Oyster Ticket Stop or over the phone on 0845 330 9876.
* For BT residential customers, calls to the Oyster helpline will cost no more than 3.5p per minute, (current at May 2007). The price on non-BT phone lines may be different.
Using Oyster on DLR
When using pay as you go, you must touch your Oyster card on a reader as you enter the station at the start of the journey and again when you exit the station at the end of the journey. Remember to listen for the single beep and look for the green light.
If you don't touch in and out correctly you may be charged a maximum cash fare and you may be liable for a Penalty Fare. You must show your Oyster card to a member of staff when asked.
When interchanging between DLR and the Tube, London Overground or National Rail, touch your Oyster card on the reader at the start and end of every part of your journey to ensure you pay the cheapest fare.
If you are joining DLR at Bank and are planning to use pay as you go to travel outside of your Travelcard zones, you must touch your Oyster card on the reader on the DLR concourse to ensure you have a valid ticket to travel on DLR.
For further information visit Oyster online, call the Oyster helpline on 0845 330 9876 or pick up an Oyster Guide available at Tube stations and Oyster Ticket Stops.
* For BT residential customers, calls to the Oyster helpline will cost no more than 3.5p per minute, (current at May 2007). The price on non-BT phone lines may be different
