Report a street fault

pedestrian on street Please use this site to report faults on roads and footways in London. You can use it to report a wide variety of faults, from potholes and faulty traffic lights, to abandoned vehicles and damaged or missing signs.

If you need to report a fault that is serious and very urgent, please call the 24hr Street Faults Contact Centre on 0845 305 1234 (minicom: 0845 600 1723)

TfL Street Management manages Red Routes in London, and the London boroughs look after the other streets in their area. When you report a fault we will decide whose responsibility it is and tell whoever manages the road within 12 hours.

If you report a fault on a Red Route that is our responsibility, we will prioritise the work to remedy it depending on how urgent it is. If the fault is on another road, we will notify the organisation responsible.

Whether you report the fault by telephone or on-line we will give you a reference number. If you have a reference number for an existing fault, please click here to check its progress.

Report a street fault

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