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Associate Editor, Computing & Technology

About.com is seeking a smart self-starter with excellent editorial skills and judgment to fill the role of Computing & Technology Associate Editor at our headquarters in New York City. Experience in an online publishing environment is required. Experience working with freelance writers or independent contractors is a strong plus.

The primary responsibility of the Associate Editor will be to fulfill the editorial mission of About.com while improving content quality and audience retention. Associate Editors work with About.com Guides (freelance writers) and the editorial staff to help provide practical solutions to everyday problems facing About's millions of readers across a wide variety of topics and interests.

Specific Responsibilities:

  • Review About.com GuideSites regularly to judge quality of content and user experience.
  • Work with Guides (freelance writers) and the editorial staff to improve content quality and audience metrics, including pageviews, frequency and duration.
  • Develop and maintain good working relationships with Guides and troubleshoot editorial issues while fostering a cooperative team atmosphere within assigned topic areas.
  • Write site descriptions for new/unguided sites; work with Content Development team to recruit and hire new Guides.
  • Create and implement editorial calendars for effective creation and promotion of content in Computing & Technology Channel.
  • Work in conjunction with manager to identify future trends and gaps in coverage in current taxonomy; recommend new GuideSites or potential content partnerships.
  • Track metrics that demonstrate improvements in content quality (uniques, user frequency / duration)
  • Track competitive landscape in Computing & Technology vertical and identify potential risks or opportunities for About.com.

Qualifications:

  • Bachelor's Degree
  • 1-2 years experience creating or editing online content, preferably for Computing & Technology publication.
  • Excellent written and oral communication skills
  • Strong online communication skills via email, forums and other methods
  • Ability to multitask in a fast paced environment and familiarize yourself with new topics quickly
  • Must be well-versed in current Web trends and concepts.
  • Experience working with freelance writers or independent contractors a strong plus

To apply go to: Computing & Technology

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Associate Editor, News & People

About.com is seeking a smart self-starter with excellent editorial skills and judgment to fill the role of Associate Editor for News, People and Religion at our headquarters in New York City. Experience in an online publishing environment is required. Experience in one or more of these verticals (News, People, Religion) is a plus; Experience working with freelance writers or independent contractors is a strong plus.

The primary responsibility of the Associate Editor will be to fulfill the editorial mission of About.com while improving content quality and audience retention. Associate Editors work with About.com Guides (freelance writers) and the editorial staff to help provide practical solutions to everyday problems facing About.com's millions of readers across a wide variety of topics and interests.

Specific Responsibilities:

  • Review About.com GuideSites regularly to judge quality of content and user experience.
  • Work with Guides (freelance writers) and the editorial staff to improve content quality and audience metrics, including pageviews, frequency and duration.
  • Develop and maintain good working relationships with Guides and troubleshoot editorial issues while fostering a cooperative team atmosphere within assigned topic areas.
  • Write site descriptions for new/unguided sites; work with Content Development team to recruit and hire new Guides.
  • Create and implement editorial calendars for effective creation and promotion of content in News, People and Religion Channels.
  • Work in conjunction with manager to identify future trends and gaps in coverage in current taxonomy; recommend new GuideSites or potential content partnerships.
  • Track metrics that demonstrate improvements in content quality (uniques, user frequency / duration.)
  • Track competitive landscape and identify potential risks or opportunities for About.com.

Qualifications:

  • Bachelor's Degree
  • 1-2 years experience creating or editing online content.
  • Excellent written and oral communication skills.
  • Strong online communication skills via email, forums and other methods.
  • Ability to multitask in a fast paced environment and familiarize yourself with new topics quickly.
  • Must be well-versed in current Web trends and concepts.
  • Experience working with freelance writers or independent contractors a strong plus.

To apply go to: News & People

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Editor, Travel

About.com is seeking a smart self-starter with excellent editorial skills and judgment to fill the role of Travel Editor at our headquarters in New York City. Experience in an online publishing environment is required. Experience working with freelance writers or independent contractors is a strong plus.

The primary responsibility of the Editor will be to fulfill the editorial mission of About.com while improving content quality and audience retention. Editors work with About.com Guides (freelance writers) and the editorial staff to help provide practical solutions to everyday problems facing About's millions of readers across a wide variety of topics and interests.

Specific Responsibilities:

  • Review About.com GuideSites regularly to judge quality of content and user experience.
  • Work with Guides (freelance writers) and the editorial staff to improve content quality and audience metrics, including page views, frequency and duration.
  • Develop and maintain good working relationships with Guides and troubleshoot editorial issues while fostering a cooperative team atmosphere within assigned topic areas.
  • Write site descriptions for new/unguided sites; work with Content Development team to recruit and hire new Guides.
  • Create and implement editorial calendars for effective creation and promotion of content in Travel Channel.
  • Work in conjunction with manager to identify future trends and gaps in coverage in current taxonomy; recommend new GuideSites or potential content partnerships.
  • Track metrics that demonstrate improvements in content quality (uniques, user frequency / duration).
  • Track competitive landscape in Travel vertical and identify potential risks or opportunities for About.com.
  • Manage the company's presence at industry events and promote About.com's place in the Travel industry.

Qualifications:

  • Bachelor's Degree
  • 3-5 years experience creating or editing online content within the Travel vertical.
  • Excellent written and oral communication skills
  • Strong online communication skills via email, forums and other methods
  • Ability to multitask in a fast paced environment and familiarize yourself with new topics quickly
  • Must be well-versed in current Web trends and concepts.
  • Experience working with freelance writers or independent contractors a strong plus

To apply go to: Travel

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Community Manager

The About.com Community Manager is part of a team that is responsible for building community, maintaining community standards and ensuring that user contributions to the site are in keeping with the site's standards.

Specific responsibilities include:

Build forum communities:

  • Develop and implement consistent community policies
  • Work with Guides to identify forum moderators to assist them
  • Work with Guides to structure forums around topics that will appeal to users
  • Target specific forums that have high growth potential, and work with Guides and volunteer moderators to build community
  • Maintain community standards
  • Work with Guides and Moderators on an as-needed basis to manage forum disruptions and deal with disruptive members
  • Ensure quality contributions
  • Screen user-contributed content for violations of site standards

Qualifications:

  • Proven success building online engagement and community
  • Must be well-versed in current trends and concepts relating to online communities
  • Strong online communication skills via email, forums and other methods
  • 3-5 years experience working with online community required

To apply go to: Community Manager

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Editor, Electronics & Gadgets

About.com is seeking a smart self-starter with excellent editorial skills and judgment to fill the role of Electronics & Gadgets Editor at our headquarters in New York City. Experience in an online publishing environment is required. Experience working with freelance writers or independent contractors is a strong plus.

The primary responsibility of the Editor will be to fulfill the editorial mission of About.com while improving content quality and audience retention. Editors work with About.com Guides (freelance writers) and the editorial staff to help provide practical solutions to everyday problems facing About's millions of readers across a wide variety of topics and interests.

Specific Responsibilities:

  • Review About.com GuideSites regularly to judge quality of content and user experience.
  • Work with Guides (freelance writers) and the editorial staff to improve content quality and audience metrics, including pageviews, frequency and duration.
  • Develop and maintain good working relationships with Guides and troubleshoot editorial issues while fostering a cooperative team atmosphere within assigned topic areas.
  • Write site descriptions for new/unguided sites; work with Content Development team to recruit and hire new Guides.
  • Create and implement editorial calendars for effective creation and promotion of content in Electronics & Gadgets Channel.
  • Work in conjunction with manager to identify future trends and gaps in coverage in current taxonomy; recommend new GuideSites or potential content partnerships.
  • Track metrics that demonstrate improvements in content quality (uniques, user frequency / duration)
  • Track competitive landscape in Electronics & Gadgets vertical and identify potential risks or opportunities for About.com.

Qualifications:

  • Bachelor's Degree
  • 3-5 years experience creating or editing online content, preferably for Electronics & Gadgets publication.
  • Excellent written and oral communication skills
  • Strong online communication skills via email, forums and other methods
  • Ability to multitask in a fast paced environment and familiarize yourself with new topics quickly
  • Must be well-versed in current Web trends and concepts.
  • Experience working with freelance writers or independent contractors a strong plus

To apply go to: Electronics & Gadgets

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Managing Editor

The primary responsibility of the Managing Editor will be to lead a large team of editors and freelance writers to fulfill the editorial mission of About.com while improving content quality and audience retention.

The ideal candidate will have experience managing a large editorial team at an online publication and will be an experienced editor who has worked with writers to develop consumer-focused content for an online audience.

This is an opportunity to help shape the future of About.com’s editorial strategy, voice and user experience. We’re looking for someone who has both the experience and vision to move the site to the next level.

Specific Responsibilities:

  • Lead a team of 25+ editors that is responsible for overseeing more than 600 freelance writers working around the world
  • Expand About.com taxonomy to provide relevant coverage of key topics
  • Oversee the recruitment and training of highly qualified freelance writers
  • Manage the editorial process to review the quality and quantity of Guides’ work
  • Work with editors and Guides to analyze and deploy strategies to increase page views and user engagement; Share best practices and provide strategic editorial direction to Guides
  • Lead the creation of up to date editorial standards and practices; Create ongoing professional development materials to improve Guide skills
  • Manage the expansion of About.com videos in key areas
  • Work with the Director of Community to encourage user contributions and interaction where appropriate
  • Work with Executive Producer and Sales Development team to manage the About.com editorial calendar
  • Manage development and creation of evergreen content that complements the Guide model, including content licensing partnerships and other third party sources.
  • Represent About.com at relevant industry events

Qualifications:

  • At least 7 years experience editing/managing online, consumer-focused content.
  • Experience managing a team of writers and/or editors.
  • Experience managing freelance writers or independent contractors required
  • Excellent written and oral communication skills
  • Basic knowledge of HTML
  • Comfortable with data analysis, using Microsoft Excel
  • Strong online communication skills via email, forums and other methods
  • Ability to multi-task in a fast paced environment and familiarize yourself with new topics quickly
  • Must be well-versed in Web 2.0 concepts and properties

To apply go to: Managing Editor

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Online Editor, Health

About.com is seeking a smart self-starter with excellent editorial instincts and judgment to fill the role of Health Editor at our headquarters in New York City. Experience in an online publishing environment is required. A background in health content (preferably online) and experience working with freelance writers or independent contractors is strongly preferred.

The primary responsibility of the Editor will be to work with Guides to fulfill the editorial mission of About.com while improving content quality and audience retention. Additionally, we will look to this person to help define and implement About.com's editorial strategy for health content now and in the future.

Responsibilities:

  • Review and edit About.com health content for quality, style and overall user experience.
  • Work with Guides and staff to generate new content ideas, continuously improve content quality and increase audience metrics including frequency and duration.
  • Create and implement editorial calendars for effective creation and promotion of content.
  • Identify future trends and gaps in coverage in current taxonomy.
  • Track competitive landscape in online health space and identify potential risks or opportunities for About.com.
  • Recommend new topics or potential content partnerships and help implement those partnerships.
  • Work with product teams to integrate third-party content.
  • Work with Ad Sales team to facilitate sponsored editorial programs
  • Track metrics that demonstrate improvements in content quality (uniques, user frequency / duration).

Requirements:

  • Must have 2-3 years experience creating or managing online health content.
  • Experience managing freelance writers or independent contractors a strong plus.
  • Excellent written and oral communication skills.
  • Strong communication skills via email, phone and other methods.
  • Ability to multitask in a fast-paced environment and familiarize yourself with new topics quickly.
  • Bachelor's degree or equivalent.

To apply go to: Health

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Senior Editor, Parenting

About.com is a top 15 Web property used by one out of every five people on the Internet. It holds a valued role in the lives of more than 33 million Americans as a preferred source of original consumer information and advice. With over 1.7 million pieces of original content spanning more than 20 diverse channels, About.com is one of America's largest developers of original content on the Web. Of the 50 largest sites on the Web, About.com is one of the fastest growing—attracting more women than iVillage, more teens than MTV.com and more men than ESPN.com. About.com’s Health, Food, Parenting, Home & Garden and Technology Channels are also consistently among the five most visited sites in the U.S.*

The success of About.com centers around its unique Guide System that promotes original content from more than 600 topical advisors known as "Guides." The Guides are the heart and soul of the About.com experience, sharing their passions across over 57,000 topics and offering actionable information and advice that is consistently useful, practical and personally relevant. Guides help visitors navigate the avalanche of information and data available on almost any topic, in an unbiased and accessible manner. Guides are passionate about their topic areas and have deep expertise and credentials in their fields. Guides make sure that About.com’s visitors find answers and advice that are relevant, credible, and useful - all delivered in a human, accessible voice.

Founded in 1996, About.com. was acquired In March 2005 by The New York Times Company (NYSE: NYT). About.com has developed remarkably since the acquisition. The company has grown its revenues by 50%+ in each of the past 2 years and expects revenues to exceed $100 million by the end of 2007; has built a top notch management team and has achieved record numbers in audience size and engagement. With the support and resources of the New York Times Company, a highly talented, passionate and committed leadership team in place, and a unique and highly attractive value proposition for both its audience and its advertisers, About.com is poised to enter the next and most successful chapter of history.

Role: About.com is seeking an experienced Senior Editor to lead the development of a best-in-class vertical in the parenting category. The ideal candidate should have extensive experience in leading online vertical development, which includes:

  • Leadership of overall strategy, including:
    • Management of a budget
    • Leadership of content development and product strategy
    • Management of strategic partnerships
    • Recruiting and retention of leading experts who will make significant contributions to the product and the brand
    • Leadership of eCommerce strategy
    • Leadership of a team of domain experts, physician reviewers, editors and coordination with product developers and design

Qualifications: The candidate should possess:

  • 7+ years of professional media and/or publishing experience with a focus in lifestyle areas and a concentration in parenting lifestyle coverage
  • 5+ years of professional online media experience
  • Demonstrated success in leadership of online product creation
  • 5 years of experience in a leadership role managing multi-functional groups with a track record of success
  • Experience in budget management and related responsibilities
  • Bachelor’s degree in journalism, communications, English or related area: post graduate degree a plus

To apply please go to: Senior Editor, Parenting

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Hosting:

Systems Administrator

About.com is a top ten Web property and one of the Internet's leading content destinations. We are actively seeking a highly motivated Systems Administrator to join our Web Hosting Operations group. The ideal candidate for this opportunity will be experienced in working with diverse, high traffic websites; be experienced with various UNIX and Linux platforms; and possess a competent networking background. The ideal candidate must also be able to architect long term solutions to provide for redundancy, scalability, and ease of management for a large internet operation. To be successful in this role you must be a proven team communicator who is able to effectively and collaboratively work across many departments. This opportunity requires a sharp, motivated, and meticulous team player who believes in the support and deployment of open source solutions.

Key Responsibilities:

  • Ensure for the continued reliable uptime of the About.com service.
  • Manage FreeBSD and Linux server clusters, roll out system updates, streamline cluster deployment, and enhance system security.
  • Provide application support including software installation, patching, and upgrades.
  • Focus on reliability, site performance, and application tuning.
  • Occasionally assist in troubleshooting network and service issues.
  • Routine monitoring of services and networks.
  • Contribute to the architecture and design of our platform as we continue to grow.

Requirements:

  • BS in Computer Science and/or a minimum of 3 years Unix/Linux system administration experience.
  • Experience with FreeBSD, Linux, Apache, MySQL, and Perl.
  • Internet and web hosting experience is required.
  • TCP/IP experience and the ability to troubleshoot application and network issues.
  • Ability to write shell scripts in csh and/or bash.
  • Ability to modify Perl scripts.
  • Must be organized and able to document systems and applications.
  • Strong problem solving ability is a must.
  • Must be available to participate in on-call rotation and some off-hours work.
  • MUST be able to work Mon-Fri 12PM to 8PM

To apply please go to: Systems Administrator

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Marketing:

Marketing Communications Director

About.com, one of the most visited websites on the Internet and a part of The New York Times Company, is looking for a senior public relations professional to direct the company's media communications activities.

The Marketing Communications Director will oversee all of About.com’s PR activities, with an emphasis on trade communications. As a key member of the marketing team, the Marketing Communications Director should be a strong strategic thinker who can identify and promote ideas that reinforce the company's thought leadership position. From traditional PR mechanisms to events and marketing partnerships, the Marketing Communications Director will help lead the vision, strategy and management of this critical marketing function.

As the second-largest consumer health website and the number one parenting website, About.com has a big story to tell. Hence, candidates should have experience in the Healthcare and/or Consumer Packaged Good spaces.

This is a great opportunity to extend your leadership and make a difference in one of the Internet’s most respected brands.

Plus you get free bagels.

Job responsibilities include:

  • Management of a Communications Manager.
  • Strong contacts in the Healthcare and/or professional media trade (AdAge, Adweek, WSJ, etc).
  • Direct and manage agency and communication-partner relationships.
  • Create and execute PR plans, present plans to business unit managers, assist in development of business strategic messages, create and write press materials
  • Respond to media requests for interviews, develop proactive media plans for coverage with agency and begin to establish and maintain substantial relationships with key trade media
  • Work with internal and New York Times Corporate Communications team to prepare About management and Guides for press interviews
  • Build and maintain strong relationships with media, marketing and creative industry organizations, and internal clients
  • Reports to VP of Marketing
  • Ability to travel as required

Education: College degree with concentration in Marketing, or Communications preferred.

Experience: Ideal candidate should have 10+ years PR experience at PR agency, or in-house corporate PR department. Excellent writing skills and strong verbal communication skills required. Experience in business-to-business marketing or creative services preferred. Ability to be self-directed and thrive on change in an entrepreneurial environment, a must.

QUALIFICATIONS

  • BA/BS required.
  • MBA and agency experience a plus.
  • A strong understanding of the online media environment

To apply please go to: Marketing Communications Director

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Sales Development Coordinator

About.com is looking for an individual with a business mind and a creative streak to join our marketing team. Primarily the creative force behind our sales presentations, this role supports About.com?s sales and marketing initiatives. The ideal candidate should be interested in Online Advertising, have a basic understanding of the Web and presentation software.

Responsibilities include:

  • Develop compelling presentations.
  • Collaborate with Sales Development, Product and Sales teams in the development of new advertising programs.
  • Maintain sales pipeline and status reports.
  • Provide administrative support to the department as needed.
  • Other duties as assigned.

Requirements:

  • 1+ years of marketing experience
  • Strong organizational skills.
  • Ability to adhere to deadlines and manage multiple projects.
  • Experience working with online and print designers helpful.
  • Resourceful in gathering key information and interfacing with other departments.
  • Excellent verbal and written communication skills.
  • Good organizational and prioritization skills with the ability to handle numerous details.
  • Strong computer skills: Powerpoint, minor Photoshop, Word and Excel. HTML experienced a bonus
  • Serious initiative.
  • Internet experience a must

Candidate should have samples of either presentations or other design projects.

To apply please go to: Sales Development Coordinator

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Sales Development Manager

About.com, a top ten content site, owned by The New Times Company, is seeking a Sales Development Manager. This pre-sale role will focus on creating compelling and strategic integrated marketing solutions for key online advertising clients. The position is national in scope and will be integral to helping About.com advertising sales meet their revenue goals. This person will have a full understanding of the campaign's objectives to ensure their proposals are in line with the client's and About.com’s goals.

Responsibilities:

  • Collaborate extensively with sales, product development, editorial and design to create strategic and creative concepts for marketers.
  • Develop marketing opportunities that are strategic, further marketing objectives and can be successfully implemented.
  • Produce effective client presentations and proposals with input of internal resources.
  • Strategically position marketing opportunities to clients to maximize sales efforts.
  • Create and update marketing sales sheets, presentations and other sales tools.
  • Work with Client Services to incorporate analysis of large-scale programs to help determine success levels and areas for improvement.
  • Present opportunities to internal departments to maximize understanding of About.com marketing capabilities and programs.
  • Stay informed about online standards, both industry-wide and company-specific, in order to foster expertise and the continual transfer of knowledge to sales reps and clients.

Requirements:

  • Minimum of 3-5 years of interactive marketing, sales, agency or promotions experience.
  • At least 6-12 months of Internet experience a MUST.
  • Ability to prioritize and manage multiple projects in busy environment.
  • Strong understanding of basic marketing principles and how to use qualitative and quantitative information to develop successful solutions and pitches.
  • Excellent oral and written communication skills necessary, with strong presentation skills a plus.
  • Strong analytical skills
  • Capable of working proactively with multiple departments to achieve results
  • Proficiency in PowerPoint, MS Word and Excel a must
  • Additional understanding of Pharmaceutical, Retail, CPG or Automotive categories a plus

To apply please go to: Sales Development Manager

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Product Development:

Associate Web Application Developer, AboutChina Metrics

About.com is looking for a talented software developer to add to its Metrics Development team. A Metrics Developer builds, maintains, and operates reliable web event tracking systems in a mixed OS but UNIX-centric development environment in order to account for the key metrics that drive About.com's success .

The ideal candidate will be familiar with web based technologies and understand the business ramifications of accurate, reliable, and timely accounting of web event performance and statistics. This position calls for a motivated and meticulous team player that believes both in Agile Software Development and leveraging Open Source Solutions.

Responsibilities:

  • Ensure for the continued accuracy, reliability, and timeliness of About.com's reporting systems
  • Work with other team members to define and implement needed new business metrics
  • Continue to proactively improve and enhance About.com's reporting systems
  • Support the end-users of About.com's reporting systems
  • Directly facilitate communication with and support remote teams that consume About web metrics

Requirements:

  • Familiar with most of the following technologies: Web Serving, Apache, HTML, Cookies, XML
  • UNIX user skills
  • Fluent in Mandarin and proficient in English
  • Able to read and write either Perl, C/C++, or Java AND the ability to quickly pick up scripting in the other two
  • Knowledge of SQL Queries and relational database concepts in either Oracle, Microsoft SQL Server, and/or MySQL
  • Familiar with or demonstrated ability to learn how to interface with Financial/Accounting packages.
  • Strong communication and teaming skills in multiple mediums (email, aim, face-to-face)
  • Strong problem solving abilities
  • Able to calmly handle production issues

To apply go to: AboutChina Metrics

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Technical Project Manager

About.com is looking for a talented and detail oriented project manager to manage and work with its common infrastructure components: file replication, CMS, click-tracking, authentication, search, web metrics. This position will work with various stake-holders to build and maintain common, reusable, and extensible systems across various teams and divisions in a mixed OS but UNIX-centric product development environment.

The ideal candidate will be very familiar with web based technologies and understand the benefit of providing reusable and consistent components to various business organizations. This position calls for a motivated and meticulous team player that believes both in Agile Software Development and leveraging Open Source Solutions. This is a hands-on position that requires both active long term product management and day-to-day internal request support and active communication to both technical and non-technical team members.

Responsibilities:

  • Ensure for the continued accuracy, reliability, scalibility, and reusability of About.com's systems. Work with other team members and divisions to define and implement needed new functionality as viewed from a component and reuse perspective and a data driven model rather than hard coded one-offs
  • Assisting the business-side in assessing scope, costs, and impacts of proposed major product changes as well as fleshing out product requirements after a positive decision has been made to execute.
  • Aggregating requested changes into logical releases that can be developed and deployed efficiently with minimal risks to system up-time.
  • Manage expectations of stake-holders. This is inclusive of actually managing resources involved either directly or indirectly.
  • Support various business units in understanding the benefits of using common infrastructure components.
  • Documentation, including providing working examples of usage, of infrastructure components

Requirements:

  • Working knowledge of the following technologies: Web Serving, CGI ,CSS, HTML, JS, Cookies, XML, Relational Databases
  • UNIX and Windows user skills
  • Able to write functional specifications and technical documentation
  • Able to objectively analyze need and value by looking at key metrics
  • Dedicated to meeting and delivering on business objectives
  • Strong communication and teaming skills in multiple mediums (email, aim, face-to-face)
  • Strong problem solving abilities
  • Able to calmly and proactively resolve issues between team members
  • BS or BA with 4 or more years related experience. CS degree a plus.

To apply go to: Technical PM

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Web Application Developer, Health

About.com is looking for a talented software developer to add to its About Tools Development team. An About Tools Developer designs and builds reliable and flexible web-based content creation and management tools as well as feed based systems for both internal and external clients in a dynamic UNIX-based environment.

The ideal candidate will be familiar with web based technologies and an active problem solver who is able to identify and fill in missing product details and requirements. This position calls for a motivated team player that believes both in Agile Software Development and leveraging Open Source Solutions.

Responsibilities:

  • Ensure for the continued reliable up-time of the About.com service
  • Create world class, cost-effective, web based tools in a full project life-cycle environment: design, build, test, implement, support (including real-time), enhance
  • Continue to proactively improve and enhance the About.com tool-set by bringing new ideas and methods into the team
  • Indirectly and at times directly support end-users of the About.com toolset

Requirements:

  • Familiar with most of the following technologies: Apache, FreeBSD, CGI, HTML, XML, SSI, DHTML, JavaScript
  • UNIX user skills
  • Good C skills
  • Able to read and write Perl or PHP (and the ability to learn the other)
  • Ability to interface with SQL based databases
  • Highly adaptive to change
  • Good communication and teaming skills in multiple mediums (email, aim, face-to-face)
  • Good problem solving abilities
  • Demonstrable relevant job experience

To apply go to: Health

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Sales Order Systems Developer

About.com is looking for a talented software developer to add to its Sales Order System Development team. This developer will design and build reliable and flexible web-based contract management, workflow, and accounting systems for both internal and external clients in a dynamic UNIX-based environment.

The ideal candidate will be familiar with web based technologies and an active problem solver who is able to identify and fill in missing product details and requirements. This position calls for a motivated team player that believes both in Agile Software Development and leveraging Open Source Solutions.

Responsibilities:

  • Develop business systems to support world-class Sales and Marketing operations
  • Identify and troubleshoot application bugs
  • Create technical documentation for business systems
  • Support end users of the business systems
  • Identify opportunities to improve operation efficiency while working with end-users

Requirements:

  • 1 to 3 years Perl development experience
  • Able to read and write in Perl
  • SQL Programming (preferably in Oracle)
  • Basic Unix user skills
  • Familiar with most of the following technologies: CGI, HTML, JavaScript
  • Highly adaptive to change
  • Strong communication and interpersonal skills in multiple mediums (email, aim, face-to-face)
  • Good problem solving abilities

Nice to haves:

  • Java

To apply please go to: SOS Developer

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Product Management:

Interactive Producer

At About.com is seeking to hire an Interactive Producer to work primarily with our sales, marketing, and finance teams in implementing sales and advertising products. The selected candidate should be a strong project manager, able to communicate across departments and will be responsible for defining business rules and product specifications, and overseeing launches of projects and product offerings to meet sales requests and objectives.

Representative Responsibilities Include:

  • Design, develop, and launch new sales and advertising products in conjunction with Sales, Editorial, Finance and Product Management
  • Project manage and produce custom web marketing programs and sponsorships from initiation to launch by working with Technology, Design, Editorial, Sales, and Clients
  • Serve as primary client contact during custom site development process
  • Author, update, and maintain product requirements documentation
  • Provide training as necessary for current and new sales products
  • Work with Sales and Finance to analyze and evaluate product effectiveness and success metrics
  • Adapt and optimize products based on metrics
  • Establish and maintain business rules for sales products

Requirements:

  • 5 years of professional experience, preferably at a web publisher or interactive agency
  • Experience creating products and managing the complete product cycle -- from conception to launch
  • Experience in managing and building positive relationships with third parties and clients
  • Demonstrated ability to provide creative leadership in the design and development of products
  • Must have excellent written, verbal, and interpersonal skills with ability to effectively manage across multiple departments/personalities
  • Must be detail-oriented, deadline-driven, and possess strong ability to work independently
  • Strong analytical ability combined with experience and comfort using Microsoft Excel
  • Must be able to manage multiple priorities and projects
  • Proficiency with MS Office
  • Knowledge of online advertising
  • BA Required

To apply go to: Interactive Producer

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Senior Product Manager, Health

At About.com, employees are empowered with responsibility, challenged to perform, and rewarded for results. Our company, a Top-10 web property which is part of The New York Times Company, believes that the dedication and innovation of our world-class employees is responsible for our explosive growth.

The Senior Product Manager, Health will develop plans and oversee implementation of new features and enhancements (large and small) to the About.com Health channel,. The selected candidate should be a positive and active manager effective in communicating across technical and non-technical departments. The qualified applicant will have the ability to plan and execute world-class products with strong analytical follow-up.

Representative Responsibilities Include:

  • Define, maintain and enhance the value proposition to About.com Health users in order to increase traffic, repeat visits, and profitability
  • Develop new products based on strategic priorities, revenue opportunities, industry experience, idea generation, company technological capability, staff resources, and site and marketplace research.
  • Manage new product development from strategic planning to implementation and post-launch analysis by working with senior management, editorial, marketing, sales, technology and finance.
  • Define and document functional requirements
  • Ensure projects are delivered on schedule and with high quality results.
  • Optimize and analyze product performance and respond quickly to diagnose and correct any problems
  • Remain abreast of competitors and trends in website design and functionality, integrating new technologies into the About.com Health site as they emerge

Qualifications:

The position requires expertise in project management and Web business principles combined with an understanding of consumer needs and technology. Specific requirements include:

  • Five (5) or more years of experience in Internet-related product management or website development
  • Seven (7) or more years of total experience in marketing, technology or product development roles
  • Experience leading website development projects: defining and communicating specifications, managing resources, leading cross-functional teams and managing on-time implementation
  • Superior ability to manage short- and long-term projects simultaneously, trading-off resources to achieve company objectives
  • Knowledge of design principles and best practices in user experience design, website navigation, information architecture, and traffic retention.
  • Experience in client communication and some client management
  • Experience in creating functional requirements and product specification documents
  • Strong familiarity with Internet technology
  • Exceptional troubleshooting and problem-solving skills.
  • Excellent written and oral communication skills
  • Bachelor’s degree
  • Health related experience is a plus

To apply go to: Product Manager

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Web Graphic Designer, Health

About.com is seeking a highly skilled Web Designer with a concentration in interactive design to join our creative team. The designer will have a primary role in creating digital media for About.com Health. Working with senior members, the designer will specialize in developing various health related websites and secondary interactive applications.

Overall, we are looking for a designer who will exercise commitment and ownership by working collaboratively with other designers and marketing team members. As well, the candidate will be able to produce innovative and creative design solutions.

Applicants should present a well rounded understanding of interactive design, health industry experience, web and brand-based design. Flash and Mobile experience are a huge plus.

Responsibilities:

  • Identify and develop web experiences through sketches, visual mockups, and storyboards –carrying them to a full final product
  • Provide Style Guide and visual specs for finished design work
  • Carry out full design and graphical production for web projects
  • Offer independent and clear thinking to translate ideas and well thought out conceptual designs
  • Offer a brand-conscious mind, paying close attention to consistency and company brand guidelines
  • Carry out and expand on core ideas envisioned by other team leaders

Requirements:

  • BFA in Graphic Design or Interactive Media (Formal design background)
  • 3-5 years experience in design with rich informational web sites
  • Excellence with Photoshop, Illustrator, Dreamweaver
  • Excellent communication & presentation skills
  • Proficiency in PC environments

To apply go to: Graphic Design

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Sales Positions

Account Executive

At About.com, employees are empowered with responsibility, challenged to perform, and rewarded for results. Our company, a Top-10 web property which is part of The New York Times Company, believes that the dedication and innovation of our world-class employees is responsible for our explosive growth.

We are seeking a highly motivated online media sales professional to support our sales efforts. The ideal candidate will have solid online media sales experience with a proven record of creating and maintaining effective relationships on both the client and agency side of the business.

Requirements:

  • Minimum 2 to 3 years online media sales experience
  • Solid understanding of online media and passion for ideas
  • History of strong work ethic with killer sales drive
  • Strong presentation skills
  • Bright, confident, hard working, assertive and dedicated
  • Proficiency in Microsoft Excel, Word and PowerPoint
  • Strong contacts in online media buying
  • BS, BA or equivalent.

To apply go to: Account Executive

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Sales Planner

About.com, a top ten web property that is part of The New York Times Company, is recruiting for a Sales Planner in the Chicago office. At About.com, employees are empowered with responsibility, challenged to perform, and rewarded for results. Our company, a Top-10 web property which is part of The New York Times Company, believes that the dedication and innovation of our world-class employees is responsible for our explosive growth.

The sales planner’s main responsibility is to consistently create and manage the media planning function with in the group. This person will become a partner in the sales process by working closely with the sales, client services and sales development teams to create the foundation for a media plan that makes sense for the advertiser.

RESPONSIBILITIES AND KEY ACCOUNTABILITIES:

  • Work with the sales client services and sales development teams to develop client focused media plans and help identify new strategic approaches to digital media plans.
  • Be able t determine the products and types of packages that would be appropriate of clients
  • Be able to clearly articulate the plans strategy within a Word document that explains the buy rationale.
  • Input data in online proposal systems including Atlas and Media Visor
  • Transition all sold programs to client services.
  • Check available inventory
  • Request research as needed

EXPERIENCE

  • BA or BS
  • 1 – 3 years media planning experience, understanding of web pricing and packaging
  • Extensive experience in working in collaborative sales processes, including the interaction required in cross-disciplinary teams
  • Strong understanding of how to translate the long-term business objectives of advertisers into solutions that could be provided by About.com

To apply go to: Sales Planner

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Pharmaceutical Sales

At About.com Health, employees are empowered with responsibility, challenged to perform, and rewarded for results. Our company, a Top-10 web property associated with The New York Times, believes that the dedication and innovation of our world-class employees is responsible for our explosive growth.

Requirements:

  • Minimum of 5-7 years advertising sales experience including a minimum of 3 years online experience.
  • A significant book of existing accounts and relationships that can be leveraged to generate immediate revenue at About.com Health within Pharma, Health and Device areas
  • Selling sponsorship programs and media to agencies and clients direct.
  • Proactively soliciting, handling and closing Pharma and Health business
  • Previous success selling targeted online advertising campaigns.
  • Extremely professional, creative-thinker, strategic and aggressive demeanor.
  • Bright, hard working and dedicated.
  • Strong negotiating and sales skills.
  • High energy and sense of humor a must.
  • Bachelor's degree or equivalent.

To apply go to: Pharmaceutical

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VP Sales Eastern Region

The Vice President Sales, Eastern Region will have responsibility for managing the company?s online sales efforts for the eastern region geographic area. In this position, the Vice President Sales, Eastern Region will be responsible for sales of ad programs across the About Network. He/She will work with SVP, Sales to help set policies, procedures, objectives and sales strategies used in the sales efforts of About?s sales force. In addition, Vice President Sales, Eastern Region will work with senior management at About and NYTimes Co. to cultivate strategic opportunities with clients and partners in the eastern region in key verticals that can help extend About?s revenue opportunities into new and developing areas as well as further build growth and gain market share for the entire company.

The successful candidate will report to the SVP, Sales. He/she will need to foster a team focused on profitable growth and develop and implement an integrated and strategic sales approach for About. He/ she must possess the ability to think strategically while leading a team of sales professionals in the eastern region that will need to make tactical contributions to About?s revenue goals. There should be a balance between agency and client selling efforts for both standard and customized advertising solutions.

Requirements:

  • Coordinate, manage and oversee all efforts related to sales initiatives at About?s sales team based in the New York office but covering the eastern region.
  • Work with senior sales management, marketing, sales development and client services departments on developing and implementing customized online ad programs within key verticals.
  • Strong sales acumen, experience developing effective sales strategies for a high growth potential business and demonstrated ability to deliver results by managing a diversified regional sales force.
  • Management experience in online sales with a strong foundation of traditional/online advertising sales management principles.
  • Manage and direct a regional sales team in the selling of key strategic sales programs.
  • Maintain a positive and beneficial relationship with all departments within About and NY Times Companies.
  • Ability to understand analyses and client proposals (RFPs), as well as strong presentation and communication skills required for success.
  • Demonstrated accomplishments and leadership through consultative selling in developing new business and expansion within key verticals.
  • Build high level customer relationships with significant agency and marketing stakeholders within targeted organizations focusing on the top 500 LNA?s (leading national advertisers) and top online spenders in key About.com categories (i.e. Health, CPG, Retail, Personal Finance).
  • Candidate must possess strong strategic and tactical sales skills, as well as technical skills to understand the online media market in order to create demand, generate revenue and provide thought leadership on new go to market advertising products and services.
  • Candidate must have experience working in a metric driven sales environment as well as establishing, overseeing and driving a sales team for a complex online organization.
  • Candidate must have conceptual selling and leadership skills to lead sales team in developing key ad programs.
  • Candidate must have an understanding of the sales process for key strategic deals as well as experience evaluating product offerings.
  • Candidate must have keen business acumen plus the ability to function as a senior strategist with key members of the executive management team at About.com and NYTimes.
  • Must demonstrate a proven track record of online sales success with well regarded online publisher or ad network.
  • Proven track record of success with large scale online advertising/marketing programs with leading national advertisers.
  • Sales professional with 7-10 years of progressively responsible roles in sales online and offline.
  • Bachelor's Degree in Business, Marketing, Communications or related field is required.

ATTRIBUTES/CHARACTERISTICS

Entrepreneurial, leadership and enthusiasm are key attributes of the ideal candidate. The successful individual also needs to a strong motivator, creative, exceptional management skills and a person who can create winning solutions. Candidate must be leader who is results-oriented and be accustomed to succeeding in a competitive marketplace. In addition, the successful candidate needs to possess:

  • Passionate about increasing and enhancing About.com revenue capabilities in the central region.
  • A keen understanding and passion for the online advertising/marketing industry.
  • A high degree of integrity with a direct, open manner.
  • A strong alignment with About.com/NYTimes Co. corporate values.
  • A visible hard-work ethic.
  • Ability to empower, develop, and excite people, and assist them achieving goals.
  • Creative and marketing minded solutions provider.
  • High level of self-confidence.
  • Open minded.
  • Team player.
  • A self-starting/driver orientation within a fast-paced environment, with an intense desire/drive to make things happen.
  • Excellent leadership and mentoring qualities.
  • Sound business perspective.
  • Ability to interact with a variety of people and respond tactfully while motivating them towards success.
  • Sensitivity to leverage existing core management competencies against organizational needs.
  • Excellent verbal and written communication skills.
  • Internal and external sales expertise.

To apply go to: Eastern Region

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VP Sales Western Region

The Vice President Sales, Western Region will have responsibility for managing the company?s online sales efforts for the western region geographic area. In this position, the Vice President Sales, Western Region will be responsible for sales of ad programs across the About Network. He/She will work with SVP, Sales to help set policies, procedures, objectives and sales strategies used in the sales efforts of About?s sales force. In addition, Vice President Sales, Western Region will work with senior management at About and NYTimes Co. to cultivate strategic opportunities with clients and partners in the western region in key verticals that can help extend About?s revenue opportunities into new and developing areas as well as further build growth and gain market share for the entire company.

The successful candidate will report to the SVP, Sales. He/she will need to foster a team focused on profitable growth and develop and implement an integrated and strategic sales approach for About. He/ she must possess the ability to think strategically while leading a team of sales professionals in the western region that will need to make tactical contributions to About?s revenue goals. There should be a balance between agency and client selling efforts for both standard and customized advertising solutions.

Requirements:

  • Coordinate, manage and oversee all efforts related to sales initiatives at About's sales team based in the San Francisco of but covering the eastern region.
  • Work with senior sales management, marketing, sales development and client services departments on developing and implementing customized online ad programs within key verticals.
  • Strong sales acumen, experience developing effective sales strategies for a high growth potential business and demonstrated ability to deliver results by managing a diversified regional sales force.
  • Management experience in online sales with a strong foundation of traditional/online advertising sales management principles.
  • Manage and direct a regional sales team in the selling of key strategic sales programs.
  • Maintain a positive and beneficial relationship with all departments within About and NY Times Companies.
  • Ability to understand analyses and client proposals (RFPs), as well as strong presentation and communication skills required for success.
  • Demonstrated accomplishments and leadership through consultative selling in developing new business and expansion within key verticals.
  • Build high level customer relationships with significant agency and marketing stakeholders within targeted organizations focusing on the top 500 LNA?s (leading national advertisers) and top online spenders in key About.com categories (i.e. Health, CPG, Retail, Personal Finance).
  • Candidate must possess strong strategic and tactical sales skills, as well as technical skills to understand the online media market in order to create demand, generate revenue and provide thought leadership on new go to market advertising products and services.
  • Candidate must have experience working in a metric driven sales environment as well as establishing, overseeing and driving a sales team for a complex online organization.
  • Candidate must have conceptual selling and leadership skills to lead sales team in developing key ad programs.
  • Candidate must have an understanding of the sales process for key strategic deals as well as experience evaluating product offerings.
  • Candidate must have keen business acumen plus the ability to function as a senior strategist with key members of the executive management team at About.com and NYTimes.
  • Must demonstrate a proven track record of online sales success with well regarded online publisher or ad network.
  • Proven track record of success with large scale online advertising/marketing programs with leading national advertisers.
  • Sales professional with 7-10 years of progressively responsible roles in sales online and offline.
  • Bachelor's Degree in Business, Marketing, Communications or related field is required.

ATTRIBUTES/CHARACTERISTICS

Entrepreneurial, leadership and enthusiasm are key attributes of the ideal candidate. The successful individual also needs to a strong motivator, creative, exceptional management skills and a person who can create winning solutions. Candidate must be leader who is results-oriented and be accustomed to succeeding in a competitive marketplace. In addition, the successful candidate needs to possess:

  • Passionate about increasing and enhancing About.com revenue capabilities in the central region.
  • A keen understanding and passion for the online advertising/marketing industry.
  • A high degree of integrity with a direct, open manner.
  • A strong alignment with About.com/NYTimes Co. corporate values.
  • A visible hard-work ethic.
  • Ability to empower, develop, and excite people, and assist them achieving goals.
  • Creative and marketing minded solutions provider.
  • High level of self-confidence.
  • Open minded.
  • Team player.
  • A self-starting/driver orientation within a fast-paced environment, with an intense desire/drive to make things happen.
  • Excellent leadership and mentoring qualities.
  • Sound business perspective.
  • Ability to interact with a variety of people and respond tactfully while motivating them towards success.
  • Sensitivity to leverage existing core management competencies against organizational needs.
  • Excellent verbal and written communication skills.
  • Internal and external sales expertise.

To apply go to: Western Region

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Sales Operations:

Account Coordinator

At About.com the Client Services team assists the sales team with all aspects of account stewardship, maintenance and renewal process and handles the majority of day-to-day client contact. The Client Services Account Coordinator is a deadline driven role, with the majority of day to day tasks consisting of Ad Hoc requests that require a quick turnaround. Applicants must have excellent time management skills and be able to balance and prioritize multiple requests each day to be successful in this position. This is an entry level role and a great opportunity for someone looking to begin a career in sales, advertising or new media.

Specific responsibilities include:

  • Providing available ad inventory reports for client proposals
  • Processing and updating client buys by entering orders into About's proprietary sales order system
  • Entering proposals into 3rd party RFP (Request for Proposal) tools
  • Tracking and reporting on campaigns to ensure delivery of target goals
  • Prospecting for new clients
  • Providing both internal reports for upper management and external reports for clients
  • Taking screenshots of ad units for clients
  • Providing emergency back up coverage for team members.
  • Miscellaneous projects as necessary.

Qualifications:

  • Bachelor's degree or equivalent
  • Applicable internship experience strongly preferred - especially exposure to online advertising or an ad sales environment.
  • Expertise in Microsoft Excel, Word and PowerPoint
  • Solid time management and prioritization skills
  • Strong organizational and communication skills
  • Ability to multi-task in a team oriented environment
  • Assertive, bright, hard working and dedicated
  • Comfortable using the Internet with a good understanding of media.

To apply go to: Account Coordinator

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Ad Operations Coordinator, New York

The Ad Operations Administrator is responsible for:

  • Creative Management – Point of contact for all creative which runs on About.com. Work with our proprietary Creative Management Tool to facilitate the trafficking process.
  • Ad trafficking using our DART ad-server and internal proprietary systems. The Ad Operations Coordinator will be responsible for implementing and monitoring online marketing plans on About.com. The Ad Operations Coordinator will work closely with the Client Services team, Account Executives, and the Director of Ad Operations to ensure successful delivery of all marketing campaigns.

Qualifications and Skills

  • Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training in on-line advertising, or equivalent combination of education and experience. Qualified candidates will have a demonstrated interest in internet technology and strong written and oral skills.
  • To perform this job successfully, an individual should have an understanding of how websites operate.
  • An individual should have working knowledge of websites, HTML, flash, javascript and be computer savvy.

To apply go to: Account Coordinator

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Ad Operations Trafficker, New York

At About.com, employees are empowered with responsibility, challenged to perform, and rewarded for results. Our company, a Top-10 web property which is part of The New York Times Company, believes that the dedication and innovation of our world-class employees is responsible for our explosive growth.

Responsibilities of new hire:

  • Manage Insertion Order implementation post-sale.
  • QA creative submissions.
  • Insert/update creative in DART.
  • Manage campaign progress.
  • Assist AE's with traffic questions.

    • Required qualifications of new hire:

    • Minimum two years online ad trafficking experience – DART strongly preferred.
    • Familiarity with third party ad serving programs
    • Strong technical background (Flash, HTML, iFrame/JavaScript, audio/video files, etc.)
    • Incredible attention to detail.
    • Ability to learn new skills quickly.
    • Experience with most major rich media
    • Excellent communication and problem-solving skills
    • BA degree required

    To apply go to: Ad Ops Trafficker

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