Amazon.com: Help > Gift Cards

Amazon.com gift cards (formerly known as gift certificates) can be used to buy almost any item sold on Amazon.com. You can buy gift cards for any amount between $5.00 and $5,000.00, and we'll send them by e-mail or physical mail anywhere in the world. Shipping is free either way! If you've received a gift card, once you've entered the claim code on our site, we'll keep the balance in your account for use on future purchases.

Frequently Asked Questions

Buying a Gift Card:

Using Your Gift Card (Gift Certificate):

How do I order a gift card?

Go to our gift cards page.
Click the "Buy now" button for the type of gift card you want to purchase (e-mail, paper, or combined with an e-Card).
Sign in with your Amazon.com account e-mail address and password, and fill out our order form.
For e-Cards, you will be taken to our e-Card store, where you can select your card and send it with a gift card. For paper and e-mail gift cards, you'll be taken to an order form where you can provide your details.

We'll send you e-mail confirmation once you have placed your order.

When will the gift card arrive?

E-mail gift cards generally arrive within 15 minutes of being ordered. If you sent your e-mail gift card with an e-Card, it will be sent on the day you specify (but it's not possible to specify a time on that day).
Paper gift cards arrive in the mail 5 to 7 business days after you submit your order.

Can I buy Amazon gift cards at a store?

Beginning Nov. 1, 2007, $25 and $50 Amazon gift cards are now available for purchase in select grocery and convenience stores throughout the U.S.

What do Amazon gift cards look like?

You can see samples of e-mail, e-card, and paper gift cards on our gift cards detail page.

Can I order a large number of gift cards at once?

Sure! Please see our corporate gift cards page for more information.

Help! The Amazon.com gift card (gift certificate) I ordered didn't arrive.

Some e-mail providers give users the option of blocking all e-mail messages that originate outside of their domain. You may want to check with your recipient first to make sure their e-mail is configured to accept e-mails from Amazon.com.

To reissue a gift card you purchased:

Click the Your Account link at the top of almost any page on our site.
Click the Go! button next to the View by Order box.
Sign in using the e-mail address and password associated with your Amazon.com account.
Once you've reached the order summary for your gift card order, click "Resend it!"
Review the information regarding the gift card to be reissued, and follow the instructions on the page.

We'll contact you by e-mail once we have canceled the original gift card and issued a new one. Note: If you do not see a "Resend" button, please contact us.

I accidentally deleted my gift card, can you send me another one?

Please contact us with the following information:

order number (if possible)
giver's name and recipient's name
physical or e-mail address to which the gift card was sent

We'll contact you by e-mail once we have canceled the original gift card and issued a new one.

How do I use my gift card?

First, locate your claim code on the e-mail or paper gift card you received. If you have a plastic $25 or $50 gift card, you'll need to scratch off the space on the back of the card to reveal the claim code (the claim code is not the same as the 16-digit card number).

If you're not ready to make a purchase: You can redeem the gift card to your account.

Go to Your Account.
Click "Apply a gift certificate/card to your account".
Sign in with your e-mail address and password.
Enter your claim code and click "Redeem now". Your funds will automatically be applied to your next order.

If you're placing an order through the Shopping Cart: Enter the code on the order form and click "Apply":

Apply gift certificate

If you're placing an order with 1-Click: Click the "Review or edit your 1-Click orders" link that you'll see after clicking the "Buy now with 1-Click" button:

Review or edit your 1-Click orders

Then, enter the code in the Payment section on the next page:

Want to use a gift certificate?

I'm having trouble using my gift card/certificate to place an order. What am I doing wrong?

Are you receiving an error message that says the gift card has already been redeemed? Once you've entered the claim code on our site, we'll keep the balance in your account for use on future purchases, and you don't need to enter the claim code again. To confirm that the funds are already on your account, check your current gift certificate balance through Your Account. If the funds don't show up there, you might have more than one Amazon.com account; please contact us.

If this isn't the problem, check the Fine Print to make sure your order meets the rules and restrictions for paying with a gift certificate.

What happens to the rest of my gift card if I don't use it all at once?

Once you've entered the claim code on our site, we'll keep the balance in your account for use on future purchases, so you don't need to enter the claim code again when you place your next order. Please be aware that the original expiration date applies to any unused funds.

When you place your next order, make sure the box on the order form is checked that says "Apply gift card or promo funds?" If your order total is more than your gift card funds, you'll need to pay for the rest with a credit card.

You should see the gift card funds reflected in the cost summary. If the funds don't show up there and your gift card hasn't expired, you might have more than one Amazon.com account; please contact us.

Can I use my Amazon.com gift card to buy MP3s or video downloads?

Yes, Amazon.com gift cards can be used to buy Amazon MP3 and Unbox downloads. If you've already redeemed the gift card to your account, we'll automatically use it to pay for your downloads. If you haven't redeemed your gift card yet, just click the "Redeem a gift card or promotion code" link before clicking the "Buy now" button for the download.

What are the restrictions for using an Amazon.com gift card?

Please read our Fine Print for a full list of rules and restrictions.