eToys Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.9


Circle of Excellence
eToys
BizRate Certified Ribbon Customer Certified
Over 125,000 customers have rated this store since 2001
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.0 On Time Delivery: 9.2 Customer Support: 8.8 Product Met Expectations: 9.0
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 96% 95% 93%
Icon: NeutralNeutral — 1% 2%
Icon: NegativeNegative 4% 4% 5%
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of eToys

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		1 out of 1 people found this review helpful. Online Shopper
Dec 11, 2007
I had a problem with a CD being scratched. They promptly sent another one to replace it. I was very pleased with my purchases. Thank you.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Dec 11, 2007
Good selection, good prices, very reasonable shipping charges, fast shipping. I've ordered a few times this year.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Dec 11, 2007
Continue to provide customer service like this, and through word of mouth your company will reap the rewards.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Dec 11, 2007
I have always had great experiences with eToys.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Dec 11, 2007
I was very surprised and pleased at how quickly I received my item.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Dec 11, 2007
Thank you for making Christmas alot easier!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Dec 11, 2007
great place too shop! thanks etoys!!!!!!!!

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Dec 11, 2007
First time user. Easy to use. Saves time.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		1 out of 2 people found this review helpful. Laurel
Dec 10, 2007
The prices were great. All of my items were delivered on time. I will definately shop here again.

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Would Shop Here Again: 3.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Dec 10, 2007
I ordered 2 items. I received one. The very first individual I spoke with had a bit of attitude. I was not being irrate with her. I simply asked questions in a calm polite voice. After being bounced from one number to another I finally found someone that could actually help and offer me a solution to the item I purchased and did not receive. All in all it was just the worst online purchase experience I ever had. Very fustrating. Though I'm not going to say that I will NEVER purchase from e-toys again, I will say that they will be one of my last resorts when purchasing online. (more)

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