Our Help pages have the answers to most of your questions. Can't find the answer you need? E-mail or phone us from the "Contact Us" box on the right side of the related Help page.
Sellers: If you're selling something on Amazon.com, click here for help.
View and change orders, print an invoice, update account settings, and more from the Your Account page, or jump to a specific area in Your Account using the Self Service Tools links to the right.
Our Online Return Center will guide you through the process and supply you with a return mailing label. Most items may be returned within 30 days for a full refund if the item is new, unopened, and was sold and fulfilled by Amazon.com directly.
Holiday returns: Orders placed on or after Nov. 1, 2007 may be returned up through January 31, 2008.
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