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You can use a gift certificate to pay for almost any item sold on our web site. Please see the fine print for details about when gift certificates may be applied to an order. For more information about using your gift certificate, click the links below.
All you need to redeem your gift certificate is your claim code. Here's where to find that 14-character string of letters and numbers.
We offer several ways to redeem your gift certificate.
Shopping Cart: If you want to redeem your gift certificate when you place a new order, just add items to your Shopping Cart and place an order via our order form. You will be asked to enter the claim code on the order form. If you've entered the claim code on your account previously, make sure the box is checked next to the words "Apply gift certificate or promotional credit."
1-Click Ordering: If you use 1-Click ordering and want to redeem your gift certificate, click the "Review or edit your 1-Click orders" link that you'll see after clicking the "Buy now with 1-Click" button. You will be provided with a box in which to enter your claim code.
Your Account:If you want to apply gift certificate funds to an order you've already placed, visit the relevant Order Summary. If you want to redeem your gift certificate but aren't ready to make a purchase just yet, you can redeem it for future use. To begin doing either of these things, click the Your Account link at the top of most pages of our store.
Multiple Gift Certificates: To redeem more than one gift certificate, enter the first claim code and click the "Enter another" button. You can repeat this once for each gift certificate that you have. Please note that promotional certificates may have restrictions that limit you to one per purchase.
Gift Certificate Balance: If your gift certificate covers the cost of your order, we will place the balance in your gift certificate account. The next time you place an order via our order form, you will be given the opportunity to use those gift certificate funds. You will not have to re-enter your claim code. Unused gift certificate funds will remain in your account until the expiration date. You may check your gift certificate balance any time through Your Account.
Additional Payment Methods: If the cost of your order exceeds the value of your gift certificate, you will be given the opportunity to provide a credit card or bank account to pay for the balance, to redeem another gift certificate, or to change your order. We cannot accept check payments for the balance of gift certificate orders.
Problems with a Gift CertificateMissing Gift Certificate: If you lost your gift certificate or never received it, click here for further instructions.
Gift Certificate Not Accepted: If you are having trouble using your gift certificate to pay for an order, be sure that you are entering the claim code exactly as it appears on your gift certificate, and that the code has not expired. If the code is correct, then it is likely that your order does not meet the restrictions stated in our fine print.
Gift Certificate Already Redeemed: If you are receiving an error message stating that the gift certificate has already been redeemed, please be aware that you only need to enter the claim code once to redeem your gift certificate, even if you don't complete the order right away. To verify that the funds are already on your account, check your current gift certificate balance through Your Account. You should also see the gift certificate funds reflected in the order cost summary that appears on the final page of our order form, just before you submit your order. If this is not reflected in your cost summary, make sure that the box is checked next to the words "Do you have a gift certificate, promotional code, or gift card?"
The Fine PrintPlease click here for a full list of restrictions.
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