Accessibility

Customer service

The fastest way to get help is by using the resources listed here.

Learn more about using our Knowledgebase.

Top customer service requests

Need help using a product?

Find answers to your questions about using products in Technical Support.


Browse customer service topics

Find your answer from the categories below.


Online store purchases
Online store purchases
Download help
Online store returns
Backup for purchased downloads
More ›
Serial numbers
Serial numbers
Finding serial numbers
Replacement serial numbers
Serial number not accepted
More ›
Software trials
Software trials
Early expiration
Download help
Download trials
Serial numbers
More ›
Upgrades
Upgrades
Upgrade policy
More ›
XP Service Pack 2 Support
XP Service Pack 2 support
Security warning dialog
Windows firewall blocking products
More ›
Licensing
Licensing
Studio installation
End user license agreement
Player distribution
More ›
Training, seminars, and education
Training, seminars, and education
Training overview
Education purchases
Training materials
More ›
Activation support
Product activation center
Breeze Live service plans
Breeze Live service plans
Technical support entitlements
Account suspension
Need more seats in meetings
More ›
Installing software
Installing software
Studio installation
Installation on multiple machines
Serial number not accepted
More ›
Pop-up messages
Pop-up messages
Download Flash Player
Security warning
Link to restricted rccess
More ›
Subscriptions
Subscriptions
Subscription Policy: ColdFusion and JRun
More ›
Policies
Policies
Return Policy
Upgrade Policy
Free Upgrade Policy
Transfer of License Policy
More ›
Replacement CD/manual
Replacement CD/manual
Replacement CD
Replacement manual
Printing documentation
More ›

Next Steps

Do it yourself

Need more information?