The Chronicle of Higher Education

El Paso Community College's Efforts to Untangle the Financial-Aid Process Pay Off

Colleges and universities use various strategies to identify and recruit particular groups of students for admission. In this special issue, The Chronicle examines the efforts of three institutions: DePauw University, El Paso Community College, and Bellarmine University.

Linda A. Gonzalez-Hensgen is on a quest to make sure every high-school senior in El Paso knows about the Free Application for Federal Student Aid, also known as the Fafsa.

Ms. Gonzalez-Hensgen is the financial-aid director at El Paso Community College. Each year she and her staff, working with their counterparts at the University of Texas at El Paso, visit every high school in the city — all 34 of them — to deliver evening sessions on obtaining financial aid for college. These financial-aid experts split each high-school group in two for separate PowerPoint presentations in English and Spanish. When computer labs are available, they actually walk students through the process of filling out the Fafsa online.

To continue reading this premium article, you must have a Chronicle account AND a subscription or an online pass.

Subscriptions start at $40; Web passes for under $10.