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TOYROCKET.COM Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.3


TOYROCKET.COM
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store since 2003
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.1 On Time Delivery: 8.2 Customer Support: 7.7 Product Met Expectations: 9.0
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 83% 90% 85%
Icon: NeutralNeutral — — 1%
Icon: NegativeNegative 17% 10% 14%
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*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of TOYROCKET.COM

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Would Shop Here Again: 2.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 2.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Feb 25, 2007
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Feb 24, 2007

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Feb 24, 2007

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Would Shop Here Again: 3.0  Would Shop Here Again
On Time Delivery: 2.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Feb 19, 2007
The delivery (to Sweden) took more than a month and I used the orders contact form without getting any answer.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 5.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Feb 13, 2007
The only issue I had is when I called to check up on my order I got the answering machine. And even though I left a message with my contact information I never received a callback.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Feb 11, 2007
outstanding would like to win that $25. will spend it at toyrocket!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Feb 10, 2007
Transaction went well.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 28, 2007
I was more than pleased with the merchandise and the service. I wasn't expecting to receive my merchandise that quickly.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 10, 2007
Super fast delivery and excellent service!!!!!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 09, 2007
At first I wasn't sure if I would receive my shipment/product in time for Christmas since it was a fashionably late order. I hadn't received any information on whether or not the item had been shipped. Just that it was ready to be shipped. To my surprise (good surprise) I received the shipment the Friday before Christmas. I was more than happy as well as pleasantly surprised! Keep up the good work. (more)

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