Twitter, Help!
Below you will find a bit of helpful text and links. However, if you're really stuck, feel free to contact us and we'll fix you right up.
Five Mobile Commands (Send to 40404 from your phone)
- off temporarily disables phone updates
- on turns phone updates back on
- get username Gets that person's last update
- get gets recent updates from all your friends
- nudge username encourages someone to update
Six Frequently Asked Questions (Read all)
How does Twitter work?
When you send Twitter a mobile text (SMS), it gets sent out to your group of friends and also saves to your Twitter page. Your friends might not have phone alerts turned on so they might check your web page instead. Likewise, you receive your friends mobile updates on your phone.
Are my updates public?
Only if you want them to be. If you prefer, you can keep your updates out of the public timeline and restrict them just to your group of friends. To do that, visit your account settings and check the “Protect my updates” box.
What's with the 40404?
When you send a text normally, you might send it to a phone number or an email address. With Twitter, you use what is called a "short code." That's what 40404 is—a special number for interacting with Twitter on your mobile phone.
How do I stop the service?
If you want to turn off mobile updates but keep an active account on the web you can text "off" to 40404 or visit Twitter.com and turn off phone alerts. To delete your account text “delete me” to 40404 or visit your settings page and click “Delete your account.”
How much does it cost?
Twitter is a free service. At some point we may introduce optional, for-pay features or services but basic usage will remain free. Note: with phone alerts turned on, Twitter makes use of texting or SMS so check with your mobile provider to find out if this will cost you extra.
Do I still get phone updates when I use Twitter with chat?
No. Logging into chat automatically turns off your phone alerts. When you’re done with chat, text ON to Twitter to get your updates on your phone. Questions? Write us.