Contact Us

Email: customerservices@gov.je

Tel: 00 44 (0)1534 445500
Fax: 00 44 (0)1534 445520

Your Privacy

This page explains our privacy policy and how we will use and protect any information you provide through this website.

This privacy statement only covers this website www.gov.je. It does not cover the sites that you can link to from this site so you should always be aware when you are moving to another site and read the privacy statement on that site.

What information do we collect?

If you are a user with general public and anonymous access, this website does not capture or store personal information about you but simply logs your IP address, which is automatically recognised by our web server. This is known as a ‘log file’ which we use to compile site usage statistics.

This site Web Server/Internet Service Provider (ISP) uses cookies for collecting user information for system administration of the web server only. We do not collect, hold or further process any information about individuals that may visit this site.

We collect two kinds of information from visitors to this website: feedback and email subscription details.

Feedback

We welcome your feedback. If you contact us asking for information, we may need to contact other government departments to find that information

We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your message for audit purposes.

Email subscriptions

Some areas of this website offer email updates. To receive these email updates, you need to register by giving: your email address, a user name and a password. We do not share the information you provide with any third parties and we protect it in accordance with the Data Protection Act.

The Data Protection Act

Under the Data Protection (Jersey) Law 2005, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

Information we collect about you will not be disclosed to any third party without your prior consent or the requestor's demonstrated legal authority to receive it.

Access to your information and contacting us

You have the right to access your information at anytime to check whether it is accurate and up to date. If you wish to amend any information contact us by sending an email to webmaster@gov.je

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.