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Reviewing & Changing Your Orders

You can review the details and status of any order you have placed via Your Account. For orders that have already been shipped, you can confirm the date and method of shipment, an estimated date of arrival, and a tracking number, if applicable.

You can also make changes to orders from Amazon.com that have not yet entered the shipping process. You cannot change the details for orders shipped by Amazon Marketplace sellers (such as used items) or Amazon Merchants (such as Apparel & Accessories or Sports & Outdoors items).

Please note: Whenever you make a change to an order via Your Account, such as modifying the shipping options, address, or items, our system re-evaluates our inventory to determine the best fulfillment plan for your order given the new information. Therefore, any changes you make may affect the estimated delivery date for your order.

Due to the volume of packages we ship each day, it is impossible to locate and make changes to any package once it has entered the shipping process.

Click the links to the left for more information, or click the link at the top of this page to visit Your Account. We'll ask you to sign in with the e-mail address and password associated with your account. If you forgot your password, we can help you get a new one.


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