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volume 7, issue 30; Jun. 14-Jun. 20, 2001
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Tales from Silicon Alley
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Startup.com directors chart the roller-coaster ride of a failed dot-com

By Steve Ramos

Photo By Steve Ramos
Startup.com co-directors Chris Hegedus and Jehane Noujaim met through one of the founders of govWorks.com

Not all Cinderella stories have happy endings. The future looked bright when long-time friends Tom Herman and Kaleil Isaza Tuzman left their Wall Street jobs to co-found an Internet start-up called govWorks.com.

Young, hip and idealistic, these two twentysomething CEOs felt confident their start-up company would change a little slice of the world. The idea was that govWorks.com would help individuals better interact with their local government. Basically, govWorks.com would allow people to pay for their parking tickets over the Internet.

The govWorks.com idea attracted plenty of excitement. It wasn't long before the company had a "paper" worth of $50 million and 200 employees. Of course, nobody predicted the Nasdaq would do its big about face. govWorks.com eventually became one of those unbelievable, roller-coaster stories pulled from the pages of the Financial Times. Luckily, a film crew was on hand to document the entire soap opera as Startup.com.

As govWorks.com was being formed, Isaza Tuzman's roommate Jehane Noujaim, a friend from Harvard, was leaving a job at MTV and harboring dreams of becoming a documentary filmmaker. A govWorks.com exec put Noujaim in contact with the husband-and-wife documentary team of Chris Hegedus and DA Pennebaker.

Hegedus and Pennebaker liked Noujaim's pitch about documenting the story behind govWorks.com. Noujaim was thrilled with the idea of working with the documentarians responsible for the Bob Dylan film Don't Look Back (1967) and the Clinton campaign film The War Room (1994). A collaboration was soon formed with Hegedus and Noujaim as co-directors and Pennebaker serving as the film's producer.

"Many of my friends were quitting their jobs to join Internet companies and interviewing with Internet companies," Noujaim says, speaking earlier at this year's Sundance Film Festival. "There was this dot-com craze. People were writing him (Isaza Tuzman) checks for $40,000 for an idea that didn't even have an office yet."

"In these films, one of the things you need most is access and the supreme access is to be somebody's roommate," Hegedus says, sitting alongside Noujaim at a Park City, Utah, lodge. "I met Jehane, and she hadn't made a lot of films before, but I could see that she had what it takes to do these types of things.

"The War Room was also kind of a buddy story of sorts, and this very much is, too. When we go at stories, we really look for characters and what interests us the most is watching people do something in their lives that means something to them and watching them take some kind of risk. And certainly the risks these guys were taking in their 20s were, for me, unprecedented."

The film shifts easily from New York City's Silicon Alley to offices in Palo Alto, Calif., but Hegedus and Noujaim always stay focused on Herman and Isaza Tuzman. Armed with mobile phones and laptop computers, the twentysomething CEOs wow many venture capitalists with their enthusiasm.

Using digital video cameras, Hegedus and Noujaim are there to document the birth of govWorks.com, its glory days of hype and anticipation, as well its subsequent financial death. The film begins in the spring of 1999 with the creation of the company. Herman and Isaza Tuzman are portrayed as idealistic heroes aspiring to make it big as Internet entrepreneurs. They are sincere and honest dreammakers, much like Hegedus and Noujaim themselves.

But most tales of idealistic ambition have a villain. In Startup.com, it's the egotistical Isaza Tuzman who eventually becomes the corporate villain. Amid the footage of pitches to venture capitalists, rallies with newly hired staff and a meeting with President Clinton, Hegedus and Noujaim knew that they had to show some grit.

"I think that if you're Tom and you're getting fired from the company, obviously you feel that Kaleil is the villain," Noujaim says. "Kaleil is letting you down. But Kaleil was also under an enormous amount of pressure from other board members and from other people in the company to do this."

Still, Noujaim and Hegedus both agree that audiences will leave Startup.com with their own interpretations. "People bring their own instincts into films and I think that's certainly the case with this film, too," Hegedus says. "I think there are people who see Kaleil as charismatic and a leader, and other people who see him as heartless for firing his friend and can relate to Tom more because he has the human values they aspire to. I don't think either is right. There is nothing you can do about it. It's the nature of personalities and audiences."

By late 2000, the timing was perfect for Artisan Entertainment to buy a movie like Startup.com. Failing dot-coms were everywhere in the news. As the Startup.com was heading to the 2001 Sundance Film Festival early in the year, its story seemed perfectly in sync with the world around it. If the goal of a documentary is to be timely, Startup.com hit the zeitgeist bulls-eye.

Still, Startup.com steps away from the corporate soap opera and shows Herman and Isaza Tuzman fighting over money, neglecting their personal lives and screwing up their own friendship. Much of their roller-coaster ride is disheartening to watch.

But this emotional fall-out allows Startup.com to find a humanist tale at the heart of the Internet revolution. By emphasizing its human story, Startup.com becomes more than just some cinematic chronicle of the heady rise and subsequent fall of one Internet venture.

"My interest early on in doing documentaries was that I got dropped into these worlds that I never got to witness and really be a part of them," Hegedus says. "It fascinates me, and I hope it fascinates other people. I think that there has been a lot written about the dot-com world, and there are a lot of feature articles about it. But to really live it with people and get to know personalities is another thing. I think it's incredibly exciting, and it keeps me doing this kind of film as opposed to a feature film with actors."

Isaza Tuzman watched a screening of Startup.com at Sundance. The experience was both thrilling and humbling. Before the film's Sundance premiere, govWorks.com sold off its assets leaving Isaza Tuzman and Herman with no financial compensation for their hard work. But Isaza Tuzman has already re-teamed with Herman in a new endeavor counseling owners of failed dot-coms.

Still, Startup.com has permanently recorded Isaza Tuzman's personal humilities for all of posterity. No matter what he does, Startup.com will always be his cinematic business card. ©

E-mail Steve Ramos


Previously in Film

Family Plot
By Steve Ramos (June 7, 2001)

The Everyday Worlds of Ken Loach
Interview By Steve Ramos (June 7, 2001)

Lullaby of Paris
By Steve Ramos (May 31, 2001)

more...


Other articles by Steve Ramos

Film Listings (June 7, 2001)
Couch Potato (June 7, 2001)
Arts Beat (June 7, 2001)
more...

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