Airlines will give thanks for patience
Bring a book - or maybe here's the chance to start writing one. The best tip for easier air travel this Thanksgiving is - surprise! - to allot time. Lots of it.
( By Marcia Gelbart, Inquirer Staff Writer, 11/25/2002 09:22 AM PST)

GERRY VOLGENAU: Fearful fliers come to grips with anxieties
Sharon Whitlow of Riverview loves Jamaica. She wants to go to the island in February to scuba dive.
( 11/25/2002 10:33 AM PST)

Airline returns bag lost in '89
It's taken 13 years, but Gov. Frank Keating finally has his briefcase back. He lost it on a United Airlines flight from Washington to Tulsa in September 1989. At the time, Keating was general counsel for the Department of Housing and Urban Development.
( Associated Press, 11/22/2002 06:38 AM PST)

Driving to Fla. left to auto train
It's no bullet train -- the 861-mile trip takes more than 16 hours -- but the Amtrak Auto Train offers a break for travelers weary of driving up and down I-95 between the nation's capital and Mickey Mouse country.
( By Tom Zoccolo, Associated Press, 11/18/2002 08:01 AM PST)

National Airlines shutdown leaves consumers on alert
When National Airlines shut down Nov. 6, halting flights and refusing to refund ticket costs, consumers were reminded that it's still a precarious time for travel companies, and that payment with a credit card is still the best insurance policy.
( BY CAROL PUCCI, The Seattle Times, 11/18/2002 10:02 AM PST)

Airlines chart a path to ski slopes
Ski resorts will be watching the skies more than normal this winter, with abnormally dry conditions affecting most of the West and turmoil in the airline industry threatening their guest pipeline.
( By ROBERT WELLER, The Associated Press, 11/12/2002 12:00 PM PST)

GERRY VOLGENAU: Security undid gift wrappings on dad's photo
The truth is, I almost never get away with anything. In college, I had friends who skipped classes. Never put money in parking meters. Drove 95 m.p.h. down a freeway with a can of beer between their legs.
( 11/04/2002 08:58 AM PST)

Amtrak puts the brakes on generous satisfaction guarantee
Amtrak's unconditional satisfaction guarantee has ridden the rails into the sunset. After more than two years, the national railway this month discontinued the generous guarantee, which provided refunds to anyone who complained about service and could not be immediately satisfied by an on-board accommodation.
( BY DONALD D. GROFF, Knight Ridder Newspapers, 11/04/2002 09:10 AM PST)

New rule could tip flyers to pet handling mistakes
ST. LOUIS - More than three years later, Gordon Anzalone still gets choked up when he talks about Enzo's last flight.
( By Ken Leiser, St. Louis Post-Dispatch, 10/28/2002 10:01 AM PST)